Online Commercial Credit & Collections Conference, Tuesday 14th June

The latest version of the Commercial Credit & Collections Conference series will take place on Tuesday 14th June online.

The event has run as a face to face event in 2019 and 2020 and as a virtual event in 2021. The latest edition of the event will be available again to view online in June 2022.

The Commercial Credit & Collections Conference series focuses on the latest updates in credit management and insolvency.

The next edition of the conference will provide Credit Managers and FDs with access to credit management and insolvency-related advice. The  Commercial Credit & Collections conferences are a platform to learn more about new industry services, products, the latest technology and best practice.

About: This new online version of the event seeks to create an engaging environment with the aim of enabling all participants to learn about forthcoming technological innovations and industry developments within commercial credit management. Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenges whilst discussing the benefits of technological innovation.
Format: The conference is slightly different from the traditional webinar set-up with the event focused upon a series of panel sessions with no individual sales pitch presentations. 
This initial event will be free to attend for commercial credit and collections professionals but where possible we will limit the number of suppliers who view the event.

Attendees (Free to qualifying attendees)

  • Credit Managers
  • Credit Controllers
  • Finance Managers
  • Finance Directors (FDs)
  • Chief Finance Officers (CFOs)

Agenda for the online event:

9.30 am Event opening and introduction followed by Colin White from Credit Connect. The event Chair’s are Ian Leslie from Marsh McLennan and Brendan Clarkson from Begbies Traynor

9.30am – Event opening and introduction

9.40 am – New World Trade Credit Risks Coping in an uncertain world of pandemics, international wars and economic uncertainty. The panel will look at how the trade credit industry has been shaped by the pandemic and unpredictable world disturbances, and what we can expect to see in an unpredictable world. What are the risk and challenges that exist in 2022 and beyond? Speakers: Brad Morris, Head of Credit from Dell, Brian Lewis, Credit Manager from CPI EuroMix Mortars, Simon Philpin, Head of Business Development from Markel

10.25 am BREAK

10.45 am – Credit Management – The Fraud Threat. Cyber Threats in 2022. The threat of fraud and its impact on credit management. Speakers: Bryony Crossland, Director EMEA Credit & Collections from Anixter, Anna Roughley, Head of Insight from Lending Standards Board, Natalie Todd, Partner at CYK 

11.30 am BREAK

11.55 am – Late Payment and Insolvency. What is the fall out from pandemic and the cost of living crisis upon businesses? What are the solutions? Business lending, improving credit management, Analysis of data, can it really prevent improvement in collection practices? Speakers: Peter Worrall, Associate Solicitor from Moore Barlow, Charles Mayhew, Chief Executive Officer from Global Debt Recovery & Litigation, Jason Ainge, Partner from Begbies Traynor

12.40 pm LUNCH BREAK

1.00 pm – Technology and Credit Management The role new technology can play such – what are the customer engagement strategies and what role can it play. What are Artificial Intelligence and Machine Learning do they really have a role to play in credit management – what is the right technology for my business? Is technology in credit management being optimised and used efficiently? How will it shape the future of credit management? Consideration on how traditional credit management techniques are becoming outdated as the world becomes more digital Speakers: Martin Kirby, Head of Risk and Collections from Business Stream, Ian Strangward, Customer Finance Manager from Karndean Designflooring, Gina Milne, Order to Cash Manager from THG

2 pm (latest) EVENT CLOSE

What the previous attendees said:

  • “This is the second event I have attended, if you are in collections and want to understand the hurdles we face then this is the event for you!”
  • “Everything was informative.”
  • “Speakers provided key information and it is a great networking group.”
  • “Another interesting conference.”
  • “I really enjoyed the diversity of speakers and topics.”
  • “Concise, relevant, to the point.”
  • “I have gained knowledge, I thoroughly enjoyed this event.”
  • “The Venue was fabulous and the presentations were great.”
  • 90% would recommend the event to a colleague

Partners and Sponsors:


Begbies Traynor is the UK’s market leader in business rescue and recovery. Providing independent professional advice and solutions in corporate recovery and restructuring as well as corporate finance, forensic accounting, investigations and risk consulting. Listed on the London Stock Exchange and employing more than 700 staff across a network of over 80 UK offices, we have developed a market-leading reputation for knowledgeable, compassionate and uncompromising advice.

We live in a world of change. Successfully navigating the risk landscape requires a commitment to take on the challenges of our time. For 150 years, clients have trusted Marsh to be there in the moments that matter, helping them achieve success by becoming more resilient and attaining the possible. As a global leader in insurance brokerage and risk management, Marsh protects and promotes possibility for our clients. We provide industry-led consulting, brokerage, and claims advocacy services, leveraging advanced analytics and insights so our clients can dream bigger, reach further, and plan for the possibilities ahead.


Previous Events sponsors include:



Call 01622 437014 for details on sponsorship opportunities at the next event or email:

*The event is FREE to attend for qualifying credit professionals as identified by the event organiser. Event attendees will be prioritised on the basis of being a current Credit Managers or Finance Director (FD). This excludes consultancies or companies that offer supplier services such as training, cashflow management, investigations etc.
**Limited places are available for sponsors, sponsor guests and some supplier commercial tickets are available – details will be qualified upon registration reviews which take place a week prior to the event. We, therefore, suggest that you do not book travel or accommodation before this date until you have a notification, this will be a request confirming registration instructions.