Online Lending Technology Think Tank 2.1, Tuesday 6th September

Finding the right lending Lending Technology - Think-tanktechnology strategy to increase effectiveness and efficiency.

The fourth Online Lending Technology Think Tank will take place online on Tuesday 6th September 2022 beginning at 9.30am and closes at 2pm.

Credit Connect’s Online Lending Technology Think Tank is a part of a unique event series in the lending industry calendar. The events seek to create an engaging environment with the aim of enabling all participants to learn about forthcoming lending technological innovations.

Lenders and creditors specialists will discuss, debate and dissect regulatory and thematic business challenges whilst discussing the benefits of technological innovation.

The fourth Think Tank will focused on how lending specialists can improve decisioning and minimise risk using technology. The event will aim to arm attending companies with strategies that can be implemented into their business.

The Think Tank is slightly different from the traditional conference set-up with the event focused upon a series of panel session discussions with no sales pitch case study presentations. The event will also not include economic updates or political debates.

The event will focus upon panel discussions across a number of thematic lending issues with the aim of problem-solving and examining how companies can utilise people and technological innovations effectively. 


Qualifying Lending and creditor professionals include:

Mortgage Lenders, Credit Card providers, Loan companies, High-Cost Short Term Lenders, Home Credit providers, Motor Finance providers, plus other lending professionals as well as credit professionals


Agenda (last event in March, new agenda to be confirmed soon)


  • 9.30am: Opening remarks from Host and Chair SPEAKERS: Colin White, Credit Connect, Founding Director and Event Chair: Chris Warburton, Director, RO Strategy
  • 9.40am: Reshaping Credit Risk – New Models for Identifying Risk.  What does post-pandemic credit risk look like? What will be the consequences of the rising cost of living and the measurement of credit risk. What will be the new critical information needed to make sharper risk-based decisions? SPEAKERS: Eleimon Gonis from Nationwide Building Society, Mark Giles, Go Car Credit, Ben O’Brien from Jaywing

10.25am BREAK


  • 10.45am: Assessing Affordability and the Customer Journey. The potential of identifying customers affordability at an early stage, does technology have a role to play? The role of data, is it keeping pace with the demands of changing economic lending demands? Can lenders mitigate the risks of customers falling Into debt, improving customer outcomes. SPEAKERS: Gilad Amir from Pollen Street Capital, Anna Roughley from Lending Standards Board, Mark Oppermann from Webio

11.30am BREAK


  • 11.55am: Open Banking and New Technology. Embracing the Future of Lending: The value of new technology Artificial Intelligence (AI), Machine Learning (ML) verses traditional modelling. Open Banking and how it is influencing data and analytics decisioning. Is there scope for data sharing and what does this look like?  What does it take to implement ethical and unbiased AI and ML into your processes? SPEAKERS: Caroline Ireland from Billing Finance, Owen Edwards from JN Bank, Andy Smy from Inicio.



  • 1pm:  New Generations in Lending: The current lending technology landscape, how is wider society impacting lending patterns and the role of digitalisation in lending and repayments. The impact of new lending models such as Buy Now Pay Later (BNPL). SPEAKERS: Jason Wassell from CCTA, Tony Gundersen from Onmo, Zach Morrison from Alvaria.
  • 2pm: Event close


Why Lending specialists should attend:

  • Educational: Learn from peers and sharing of ideas and take away key industry opinions and learn about new technology
  • Benchmarking: This is a great opportunity for attending companies to evaluate credit strategy and review comparison to their peers 
  • Unique format: our unique format enables participants to network extensively, discuss, debate and dissect topical issues
  • Discover something new: experience new technologies, innovations, and services that are available to help to transform your  lending plans, increase productivity and make better decisions 
  • Join the community: expand their network in a new and engaging environment

Call 01622 437014 or email to register your space. Limited attendance


Partners and sponsors

Webio enables our clients to positively engage with customers in smarter ways thus ensuring increased engagement rates and positive conversation outcomes. We improve liquidity by making difficult customer conversations easy.

Alvaria is the world leader in enterprise-scale customer experience (CX) and workforce engagement management (WEM) solutions. Our name is derived from Latin for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy. ALVARIA. Reshaping Customer Experience. For more information, please visit

Lightico empowers businesses to accelerate and automate customer journeys. Companies leverage automated workflows to collect eSignatures, documents, payments, and ID in real time — straight from the customer’s smartphone.

Call 01622 535075 for details on sponsorship opportunities at the next event or email:

SPEAKER OPPORTUNITIES: If you would be interested in joining an event panel please call 01622 535075 or email:


Lenders & Fintechs ranging from Banks, Credit Card companies, Mortgages companies, Alternative Lenders. Specialist creditors such as mobile companies plus many more


*The event is free to attend for qualifying lending and credit professionals. There will be a limited amount of tickets set aside for suppliers. The rate for suppliers will be £99+VAT. Qualifying creditor professional status will be confirmed by Credit Connect based upon the company sector, current company and job title status.
Please note the event attendee list is limited in numbers so book early to ensure your place.