Email Preferences – Safe Sender Instructions

Please select your email client from the menu below for instructions about adding us as a safe sender.

  • Microsoft Outlook (add link to below)
  • Outlook.com (add link to below)
  • Apple Mail (add link to below)
  • Gmail (add link to below)
  • Yahoo (add link to below)
  • Thunderbird (add link to below)
  • AOL Webmail (add link to below)

Microsoft Outlook

The following instructions apply to Outlook versions, 2003, 2007 and 2010.
To add our address to your Outlook safe senders list, please follow the instructions below:

  1. Right click on the email in your inbox
  2. Find the email in the inbox list, and right click in the box.

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  3. Select ‘Junk’

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  4. Click ‘Never Block Sender’
  5. From the submenu that now appears, click ‘Never Block Sender’

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  6. Confirmation pop-up
    This will add our address to your Safe Senders List.

Outlook.com

To add our address to your Hotmail safe senders list, please follow the instructions below:

  1. Click on the ‘Add to contacts’ link
  2. The ‘Add to contacts’ link should appear at the top of the email, below the subject line.

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  3. If you have successfully added to your contacts, the link should now read ‘Edit contact’

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Apple Mail

To add our address to your Apple Mail contacts list, please follow the instructions below:

  1. Click on the sender address
  2. Clicking on the sender’s address at the top of the email will open a menu of actions you can perform.

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  3. Click ‘Add to address book’
  4. Clicking ‘add to address book’ will record the address in your address book.

Gmail

To add our address to your Gmail contacts list, please follow the instructions below:

  1. Click on the arrow at the top right

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  2. Click ‘Add <sendername> to Contacts list’
  3. Select the menu item to add our address to your contacts list.gmail2

Yahoo

To add our address to your Yahoo safe senders list, please follow the instructions below:

  1. Hover over the ‘Senders Name’
  2. Hover over the senders name: “Test Email”

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  3. Select ‘Add to Contacts’
  4. Now hover over the three dots: “…” and now click “Add to Contacts”

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Thunderbird

To add our address to your Thunderbird address book, please follow the instructions below:

  1. Add to address book
  2. Click on the ‘star’ next to the senders address

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  3. If you have successfully added to your contacts, the ‘star’ should now appear ‘yellow’

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AOL Webmail

To add our address to your AOL Webmail contacts list, please follow the instructions below:

  1. Add sender to Contacts
  2. Open an email from us, click the ‘Don’t block this sender’ link.

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  3. The pop up below will appear on your screen confirming we have been added to your ‘Contacts’.

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