2023 Credit & Collections Technology Company Power List announced

Credit Connect has announced its annual Credit & Collections Technology company power list for 2023. The fifth edition of the power list is a round-up of the most prominent innovating companies within credit and collections technology. Each year Credit Connect identifies the top 20 ‘Premier’ innovator companies highlighting the achievements and successes of the top-performing…

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2023 Credit & Collections Technology Think Tank review

Credit Connect hosted its third in-person Credit & Collections Technology Think Tank in mid-November in Manchester which saw credit and collections strategies and the impact of the cost of living discussed by sixteen professionals from a variety of industry sectors at the Midland Hotel in Manchester. The themes of cost of living impacting customer engagement,…

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Credit & Collections Technology Awards announces 2023 winners

24th November 2023 Consumer Collections | #featured

The winners of the 2023 Credit & Collection Technology Awards winners have been announced following a live in-person event yesterday (Thursday 23rd November) at the Midland Hotel in Manchester. The awards are the flagship event for innovational technological professionals working in credit and collections and the seventh annual event honoured the UK’s technological innovators, celebrating…

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Two fifths have not shared digital legacy

17th October 2023 Consumer Lending | #featured

New research from St. James’s Place (SJP) has found that that the nation is lacking in preparation towards their future financial affairs and passing down their digital legacy, as over two fifths (43%) of consumers – 22.9 million people – admit they have not shared all details of their financial accounts with someone they trust. Despite…

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Homeless accommodation bill hits £1.7bn

Tthe government has released new figures revealing the amount being spent by local councils on temporary accommodation for homeless households in England was £1.7 billion between April 2022 and March 2023 This is a 9% increase in spending in just one year. It has increased by 62% in the last five years. One third of…

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Business insolvencies rose 17% in September

Latest figures from the Insolvency Service have shown that the number of business insolvencies in England & Wales for September 2023 increased by 17% when compared to last year. The number of registered business insolvencies was 1,967, compared to 1,688 in September 2022.  Of the registered business insolvencies in September 2023 there were 1,576 CVLs,…

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Financial complaints increase

Complaints in the banking and insurance sectors have increased in the first half of this year, according to the Financial Ombudsman Service (FOS). The rise in banking and credit complaints has driven the increase in grievances taken to the ombudsman. Mortgage and home finance complaints have edged up compared to the previous six months, while…

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Ofgem reviews options as consumer debt hits £2.6bn

Energy regulator, Ofgem has announced the launch of a consultation to assesss options to protect the energy market and consumers from the risk of spiralling debt. Figures obtained by the regulator this summer show that energy debt reached £2.6 billion, its highest ever level, due to a combination of the rise in wholesale energy prices,…

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Three in five 50-79-year-olds distrust financial firms

11th October 2023 Consumer Lending | #featured

A new survey by LiveMore has revealed a lack of trust in financial service providers among those aged 50 to 79. LiveMore’s latest findings closely mirror those of a similar survey conducted by the compnay in October 2022, which reported a trust shortfall of 58%. Women were slightly more mistrusting than men, with percentages of…

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Eight in ten consumers struggle to break even or overspend each month

More than a quarter (26%) of UK consumers are spending more than they earn each month, according to early findings from the 2023 European Consumer Payment Report, conducted by credit management services provider Intrum. Of those overspending, the average amount was £190 a month – adding up to £2,280 a year. Another 53% said they…

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Credit & Collections Technology Industry resource guide launches

22nd September 2023 News | #featured

After months of collating industry responses, Credit Connect Media is pleased to announce the launch of a new Credit & Collections Technology Industry Guide. Credit Connect Media has teamed up with Asset Finance Policy to launch the guide after extensively surveying technology suppliers in order to better understand the landscape of technology and the offering…

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Quarter of finance professionals fear AI could put them out of a job

19th September 2023 Consumer Lending | #AI#featured

Almost a quarter (23%) of senior finance professionals fear that artificial intelligence (AI) could put them out of a job, despite 24% of finance functions already underway with onboarding the new technology and 51% planning to in the next 12 months. These are among the findings of new research commissioned by AccountsIQ. The research found that…

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One in four people behind on at least one bill

One in four people in the UK (27%) are currently behind on at least one bill with Citizens Advice warning the situation only looks set to deteriorate in the coming months. The research estimates household debt, covering things like essential bills and benefit repayments sits at £22 billion. But the charity warns the true figure…

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