Call for utilities governance re-think

30th June 2023 Business Utilities | #water debt

The Institute of Directors (IoD) has called for a rethink in the governance of utilities with considerable concern about the financial resilience of a number of UK water companies. The IoD says that in several cases, companies appear to have taken on excessive levels of debt in an effort to square the circle of providing…

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Water companies urged not add to households’ worries with poor service

9th December 2022 Consumer Collections | #water debt

The Consumer Council for Water (CCW) has urged that water companies must not add to the worries of households through poor service. CCW has responded to Ofwat’s annual water company performance report which sets out a number of areas where water companies are falling short of the standards customers expect. It highlights a fall in customer satisfaction,…

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Water sector moves closer to easing water bill worries for millions of households

The Consumer Council for Water (CCW) has published a report charting the progress that has been made over the past year in delivering the proposals set out in its independent review of water affordability on behalf of the UK and Welsh Governments. The report shows 6 of its 10 key recommendations have been implemented as part…

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