Conversational middleware company, Webio has announced that it has partnered with EIT Digital Accelerator to scale-up and expand internationally.
EIT Digital is a leading European digital innovation and entrepreneurial education organisation driving Europe’s digital transformation. Their focus is on innovative, fast-growing start-ups and assisting them to secure international customers. Having supported over 300 start-ups this partnership comes at just the right time for Webio as the company ramps up its international expansion plan.
Cormac O’Neill, CEO at Webio said “Partnering with EIT Digital Accelerator is a fantastic opportunity and one we are very excited about.Having proven our AI driven conversational middleware platform and gaining traction in the UK and Ireland, we are ready to take the next step in our growth plan, which we are well aware can be a challenging endeavour.”
Ben McClure from the EIT Digital Accelerator said “EIT Digital have been supporting start-ups since 2012 and have seen some great successes stories. “EIT Digital is excited to be supporting Webio with its growth objectives. Webio’s ‘Conversational Middleware’ takes away enterprises’ pain of communicating with connected customers by automating customer service conversations and, uniquely, making payments and collections quick and easy in any digital messaging channel.”
“Telephone, email and downloadable apps have fallen out of favour as consumers increasingly prefer to interact directly with companies via apps on their phone. This dramatic market shift creates a huge opportunity for Webio’s SaaS platform to enable thousands of enterprises around the to world deliver and optimize customer engagement over digital channels.”
Webio has won a number of customer collections, customer service, innovation and customer engagement awards. In addition, Webio beat global competition to secure a place on Google’s Blackbox Connect 20 programme and was selected to participate in Google’s Startuponomics summit.