Complaints about water companies hit 20 year high
The Consumer Council for Water (CCW) has reported a significant escalation in customer complaints, with figures reaching a 20-year high. CCW’s latest annual household complaints report reveals that complaints from household customers escalated to the watchdog increased by 84%...
Help to Save scheme take-up remains low with millions still missing out
New statistics published by HMRC today show 293,000 people currently have an open account with the Government’s Help to...
Four in five say paying off debts is important before retiring
New research from Standard Life has found that among those aged 55-70 with a defined contribution pension found 90% of...
Inflation accelerates to 3.1% – industry reaction
UK inflation accelerates to 3.1% per cent in July, up from 2.6 per cent in June, according to the...
Two in three students skip meals to save money
A National Student Money Survey has found that 63% of respondents skip meals at least some of the time to...
Enter the Credit & Collections Industry Awards
Complaints about water companies hit 20 year high
The Consumer Council for Water (CCW) has reported a significant escalation in customer complaints, with figures reaching a 20-year high. CCW’s latest annual household complaints report reveals that complaints from household customers escalated to the watchdog increased by 84%...
Two in three students skip meals to save money
A National Student Money Survey has found that 63% of respondents skip meals at least some of the time to...
Over 120 organisations call for hidden electricity tax to be removed
More than 120 organisations, including Energy UK and Age UK, are urging the Government to remove policy levies embedded...
Phone and broadband customers could save over £100 a year by switching
New Ofcom research suggests that many out-of-contract customers who take broadband, landline and pay-TV from the same provider could...
Money and Pensions Service launches creditor and debt adviser toolkit
The Money and Pensions Service (MaPS) has launched a new debt recovery toolkit, calling on creditors, debt advice agencies...
Inflation accelerates to 3.1% – industry reaction
UK inflation accelerates to 3.1% per cent in July, up from 2.6 per cent in June, according to the latest data from the Office for National Statistics (ONS) Motor fuel was the biggest driver of the latest rise, with...
Recognise Bank appoints Chief Revenue & Operations Officer
Recognise Bank has appointed Ronelle Arbib as its new Chief Revenue & Operations Officer (CROO), as the Bank evolves...
HM Treasury hit by £62m of late payments
HM Treasury, the UK’s economics and finance ministry, has recorded more than £62 million in invoices were paid late...
UK economy grew by 0.4% in July
Latest figures from the Office for National Statistics (ONS) have shown that the UK economy grew in July, despite...
Call for Chancellor to restore business confidence in Autumn Budget
The Institute of Directors is calling on the Chancellor to focus on restoring business confidence in his next budget,...
Help to Save scheme take-up remains low with millions still missing out
New statistics published by HMRC today show 293,000 people currently have an open account with the Government’s Help to Save scheme. Due to a widening of eligibility to all working Universal Credit claimants, the number of people opening accounts...
Four in five say paying off debts is important before retiring
New research from Standard Life has found that among those aged 55-70 with a defined contribution pension found 90% of...
Nationwide appoints Head of Intermediary Sales
Nationwide has appointed Richard Walker as its Head of Intermediary Sales. Walker will lead Nationwide’s intermediary sales teams, shaping...
UK shows signs of fraud resilience as Europe sees losses increase by 21%
New analysis by Fico has shown that the UK financial services sector is making good strides in preventing fraud,...
NatWest Group appoints MD, Customer Experience & Engagement
NatWest Group has announced the appointment of Harsh Agarwal as Managing Director (MD) , Customer Experience & Engagement. He...
Restructuring and insolvency professionals want clearer guidance on AI use
Restructuring, turnaround and insolvency professionals have made a good start on using artificial intelligence (AI) to support their work, but significant barriers are holding back wider adoption, according to new research published by R3 in association with Alph4. A...
Construction firms scale back amid market uncertainty
Latest data from The Insolvency Service has shown that the construction industry experienced the highest number of insolvencies in...
Business insolvencies rise by 5%
Latest figures from the Insolvency Service have shown that the number of business insolvencies in England and Wales was 1,931...
Scottish business insolvencies fall
Latest figures from the Accountant in Bankruptcy (AiB) have shown that business insolvencies in Scotland fell in July 2026....
Northern Irish business and personal insolvencies rise
Latest data from the Insolvency Service has shown that business and personal insolvencies in Northern Ireland increased in July...
CCTA 2026 Annual Conference
CCTA 2026 Annual Conference Tuesday 6 October 2026 Leeds The CCTA Annual Conference remains a recognised “date for the diary” within the consumer credit sector, bringing together lenders, regulators, professional services, and industry stakeholders for a day of insight, discussion, and networking. Held in a relaxed and welcoming atmosphere, the conference offers a high-quality programme…
2026 Technology & Services Leaders Networking Dinner
Technology & Services Industry Leaders Networking Dinner Sponsored by: Wednesday 18th November, Manchester Launch of a new event. More details will be shared soon. To find out more details about this new event, email: events@credit-connect.co.uk or call 01622 535075 About the sponsor: My DSO Manager is an AI-powered…
Autumn: Commercial Credit & Collections Conference, Thursday 19th November, Manchester
Commercial Credit & Collections Conference (Autumn) Thursday 19th November Manchester The Commercial Credit & Collections Conference series will continue at the Midland Hotel in Manchester. The Commercial Credit & Collections Conference series focuses on the latest updates in credit management and insolvency. The next edition of the conference will provide Credit Managers and FDs with…
Autumn: Credit & Collections Technology Think Tank, 19th November, Manchester
Credit Connect’s Credit & Collections Technology Think Tank is a new, innovative and unique event in the industry calendar.
