Credit, Collections & Insolvency News
Collections and recoveries technology, AI and data specialist Arum has announced Jamie Waller as Chief Executive Officer and Executive Chair. Waller brings more than three decades of experience founding, building and scaling businesses across the collections and recoveries industry globally, having previously founded the collections business CDER Group and FinTech organisation Hito. Under Waller, Arum…
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Shawbrook has expanded its Healthcare Lending team with the appointment of Emma Glynn as Senior Director. Emma joins to strengthen our ThinCats Healthcare proposition, whilst having responsibility for originating opportunities across both the Shawbrook and ThinCats Healthcare platforms. Glynn brings more than 20 years of experience as a healthcare property and governance leader, having advised…
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Neil Jinks has been appointed Vice President of the Chartered Institute of Credit Management (CICM) and re-elected Chair of the Civil Court Users Association (CCUA), marking a significant week in his long-standing service to the credit profession and civil justice community. His appointment as CICM Vice President follows the completion of his term as Chair…
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Credit management firm Intrum UK has announced that it has appointed Phil McGilvray as its new Managing Director (MD). McGilvray has a career in financial services leadership spanning more than 25 years. He will take the UK business into its next stage of development as the company expands its market-leading financial services offering. McGilvray was…
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Debt charity, StepChange, has announced that it has enhanced its cybersecurity with digital transformation specialist ANS’ Security Operations Centre (SOC) service, giving the charity access to round-the-clock cybersecurity monitoring and threat detection without significantly expanding its internal security team. As demand for digital debt advice continues to grow, StepChange’s 2030 strategy focuses on delivering secure, resilient online…
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The High Court Enforcement Officers Association (HCEOA) has (Wednesday 17th June 2026) appointed Michael Jackson as the organisation’s new Chair. Jackson succeeds the outgoing Chair Alan J Smith, and brings a wealth of experience and continuity to the role, having served as HCEOA’s Vice Chair for the past five years. During that time, he played…
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National UK law firm Flint Bishop has announced it has appointed banking and finance litigation specialist Zarvin Vandrewala as Partner and joint Head of Finance Dispute Resolution Vandrewala joins from Aberdein Considine, where he was a Partner advising financial services clients on a wide spectrum of contentious matters. He brings more than 14 years’ experience…
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Snap Finance has announced that it has made three senior appointments to its business development team. Dave Fletcher joins as Head of Business Development from HSBC, where he spent almost three years as Head of Retail Merchant Relationships covering UK point-of-sale (POS) credit. He brings more than 20 years’ experience in the consumer finance sector,…
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Consumer debt recovery fintech, InDebted has announced the appointment of Rob Young as its UK Managing Director. Young will lead InDebted’s UK operations, he brings over two decades of leadership experience across fintech, credit, and technology-led financial services, including senior roles at Wonga and OnDeck, where he led international expansion across the UK, Canada, and…
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The Credit Services Association (CSA), the UK’s recognised trade body for the debt collection and debt purchase industry, has announced the appointment of four board directors following its 124th Annual General Meeting (AGM). There were two new appointments, including Samantha Reed, Risk and Compliance Director at Intrum, who brings extensive experience in governance, regulatory engagement…
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The Money Advice Liaison Group (MALG) has announced that it has appointed Peg Alexander as its next CEO. She will take up the position in March 2026, succeeding long‑standing CEO Bob Winnington, who retires at the end of that month after a decade leading the organisation. Alexander brings more than 30 years’ experience across broadcasting,…
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PayPlan has announced that it has strengthened its leadership team with the appointment of a new Chairman and three senior industry executives, signalling bold growth ambitions to transform the way customers and partners experience debt advice. The company has received strategic investment from Palladian Investment Partners, which will be used to accelerate the rollout of enhanced digital debt advice services, delivering faster,…
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Debt management and financial services company, Lantern Group has announced it has made three strategic senior appointments. The company has announced Charlotte Symonds as Chief Operating Officer, Charmaine Bonnaire as Director of Partnerships, and Scott Forster as Head of Brand and Communications. Joining Lantern’s C-suite as Chief Operating Officer, Symonds brings two decades of experience…
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