Credit, collections & insolvency news
The Civil Enforcement Association (CIVEA) has announced the winners of its Excellence Awards at its gala dinner. The CIVEA industry awards showcased the best practices in the enforcement sector and highlighted exceptional performance. Notable winners included Carole Kenney from CDER Group in the Women in Enforcement category. JTR Collections (with Acquired) won the Innovation in…
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Members of the UK Regulators’ Network (UKRN) the Financial Conduct Authority (FC) FCA, Ofgem, Ofwat, and Ofcom, have published a joint letter setting out shared expectations in relation to debt collection and customers experiencing financial difficulty. The letter calls on companies to improve their debt collection practices, after identifying shortcomings across the financial services industry,…
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New Ministry of Justice data, has found between July and September 8,399 landlords in England started Section 21 no-fault eviction court proceedings against their tenants, the highest number for seven years. With the number of court proceedings resulting from no-fault evictions climbing by 38% in a year, Shelter is urging the government not to further…
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The High Court Enforcement Officers Association (HCEOA) is backing the Enforcement Conduct Board’s (ECB) new accreditation scheme for the enforcement profession. A register of accredited enforcement firms has now been published on the ECB’s website for the first time and marks an important step for the ECB, which was set up in 2022 to provide…
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In England, a no-fault eviction notice drops through the letterbox of an older private renter every 16 minutes, new research from Shelter reveals. The housing charity’s research, conducted by YouGov and funded by The Co-operative Bank, shines a spotlight on the struggle older renters face in keeping a roof over their heads. Nearly three in…
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Vehicle collection company, Grosvenor Credit Management & Investigations (GCMI) has been sold to an Employee Ownership Trust (EOT). GCMI is a specialist vehicle logistics company, which was established in 2004 to provide vehicle leasing companies with outsourced services, including vehicle collection, asset recovery, process serving, enforcement and tracing of customers. Ben Lee, founder and sole…
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The Civil Court Users Association (CCUA) is is calling on the Ministry of Justice (MoJ) and HM Tribunals and Courts Service (HMCTS) to consider far greater involvement by private sector court users in the enforcement of Judgments and Possession Orders to address performance issues. The call follows reports that some property possession appointments in the…
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The Enforcement Conduct Board (ECB) Chief Executive Officer Chris Nichols has welcomed David Parkin on a full time secondment for up to 12 months. Until recently, Parkin was the Deputy Director for Civil Justice and Law Policy at the Ministry of Justice. Chris Nichols said “David brings a wealth of experience to the ECB –…
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Latest data from the Ministry of Justice (MoJ) has indicated that mortgage repossession claims increased by 40 per cent over the past year, as higher interest rates and rising living costs impact borrowers’ ability to service their home loans. The figures show that there were 4,035 mortgage possession claims lodged in the first quarter of…
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The Civil Enforcement Association (CIVEA) has warned of a spate of scams using information from the Ministry of Justice to dupe people into paying money to fake enforcement firms. CIVEA, which represents civil enforcement agencies, has received 16 complaints this year from people who have paid fake fines to fraudsters posing as enforcement agents. This…
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New research from National Debtline, the free debt advice service run by the Money Advice Trust, has revealed that the average level of priority debt – including council tax, energy and rent arrears – held by callers has risen 54 percent since 2018, from £2,642 to £4,080. The findings, based on a survey of National…
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The Enforcement Conduct Board (ECB) has published its first-ever draft business plan for 2023/24. In its first-ever draft business plan, the ECB, which will operate independently of the profession and Government, has stated that its five priorities are to: Design and start to gather an evidence base to support the development of a proportionate oversight framework.…
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Research by Citizens Advice has suggested that bailiffs are breaking the rules on a massive scale and raking in huge fees, all while driving people into deeper hardship. The charity says that it is raising the alarm over bailiff behaviour, as its latest cost of living survey found one in four people (27%) have fallen…
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