Credit, Collections & Insolvency News
The Enforcement Conduct Board (ECB) has agreed a consensual order with Paul Whyte and Julia Whyte, formerly the partners of Whyte & Co, under its Disciplinary and Sanctions Rules. Whyte & Co focused on collecting debt relating to council tax arrears, business rates, parking penalty charge notices and other local authority matters. The company ceased…
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Enforcement agents in England and Wales face an average of 16 incidents of assault or threats of assault every day, according to a new report published today by the Civil Enforcement Association (CIVEA). The report finds that violence against frontline agents is escalating and is routinely dismissed as an occupational hazard. CIVEA, the trade association…
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Debt recovery and enforcement agency CDER Group has announced it has acquired Reventus. Reventus is an enforcement agency and debt collection company specialising in recovering public sector and local authority debts based in Hertfordshire. Director of Local Government Revenues, Andy Cummins, said “CDER Group Ltd are delighted to announce our acquisition of Reventus Ltd. We…
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The Government has announced it will be introducing secondary legislation which will place all bailiff firms under the purview of the Enforcement Conduct Board (ECB), the existing voluntary regulator for the sector. The ECB was formed in 2022 to provide oversight for the enforcement sector, after years of campaigning from advice organisations. Individual bailiff firms…
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Credit Connect has published the annual 2026 Credit & Collections Industry Awards Review. The annual review highlights why the judges decided the winners at this year’s Industry Awards, which were announced in May in York. The review provides background and context for the award results, recognising companies for advancing industry standards and excellence. The review…
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Enforcement agents have criticised a recent segment on Good Morning Britain (GMB), warning that the inflammatory language used risks escalating violence towards workers on the ground. Amy Collins, the new President of the Civil Enforcement Association (CIVEA), the principal trade body representing the sector, published a response to the programme (which aired on 17 June)…
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The High Court Enforcement Officers Association (HCEOA) has (Wednesday 17th June 2026) appointed Michael Jackson as the organisation’s new Chair. Jackson succeeds the outgoing Chair Alan J Smith, and brings a wealth of experience and continuity to the role, having served as HCEOA’s Vice Chair for the past five years. During that time, he played…
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The Enforcement Conduct Board (ECB) says that the Government’s plans to regulate bailiffs are too slow, stating that it is exactly one year after the Ministry of Justice announced that it would legislate to make independent regulation of bailiffs mandatory. The enforcement industry receives over 7 million cases for enforcement every year and collects over…
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The Enforcement Conduct Board (ECB) has published its Review into fee-charging practices across the enforcement sector. It found inconsistencies in the way firms are applying fees, with some people paying more in fees, or earlier in the enforcement process. In 2025, the ECB identified a serious breach of the Taking Control of Goods (Fees) Regulations 2014 at…
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Credit Connect has announced its 2026 Industry Leaders list. The Leaders list was announced as part of the inaugural Industry Leaders Dinner at the Eastwood Hall in Nottingham, which is part of the Credit Connect Spring series event. The Spring event series also includes the Commercial Credit & Collections Conference, Credit & Collections Think Tank…
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The new president of the principal trade association for civil enforcement agencies in England and Wales has pledged to drive reform, strengthen standards and improve public understanding of the profession. Amy Collins, Managing Director of Leicestershire-based enforcement agency Rundles, has taken on the role of Chair of the Civil Enforcement Association (CIVEA) at a pivotal…
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Latest analysis has found that enforcement agents signposted thousands of people in financial difficulty to specialist advice through an online support hub within the first year of its launch. The CIVEA-NSN Support Hub was set up by the National Support Network (NSN), in partnership with the Civil Enforcement Association (CIVEA), wad launched to help people…
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Credit Connect has announced the shortlist of companies and partnerships for this year’s third annual Credit & Collections Industry Awards. The finalists for this year’s awards consist of 108 entrants (whittled down from nearly 115 entries) from nearly 80 companies within the shortlist. There are over 20 partnership entries in the running to win across…
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