Financial Ombudsman Service CEO resigns

10th February 2025 Appointments |

The Chief Executive Officer (CEO) of the Financial Ombudsman Service (FOS) Abby Thomas has left her role. Thomas has been in the role since October 2022. Baroness Manzoor. Deputy Chief Ombudsman James Dipple-Johnstone will step in as Chief Ombudsman on an interim basis, while Chief Finance and Risk Officer Jenny Simmonds will cover the CEO…

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Moneyhub appoints new CEO

29th January 2025 Appointments | #appointments

Open Banking financial decision-making specialist Moneyhub, has announced the appointment of Alastair McGill as its new Chief Executive Officer (CEO). McGill brings with him a wealth of experience in driving growth within technology businesses and a deep passion for fostering positive workplace culture and people empowerment. He joins Moneyhub from Broadridge, where as General Manager…

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Lantern awarded Investor in Customers accreditation

29th January 2025 Company News |

Lantern has been awarded Gold Accreditation from Investor in Customers (IIC) for the seventh consecutive year. The accreditation recognises companies both across the UK and internationally who understand their customers’ needs and achieve positive results. Lantern was presented with the award with Danny Pickering, Managing Director of Smile Customer Experience which facilitates IIC customer assessments,…

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Bluestone Credit Management appoints new Head of Business Development

23rd January 2025 Appointments |

Bluestone Credit Management has announced that it has appointed Simon Frost to the role of Head of Business Development. Frost who joins from Lowell Financial and has almost 20 years of experience in the credit and debt management sector. Bluestone’s Managing Director Deborah Stokes said “As a long established credit management business, at Bluestone Credit…

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Lantern makes two new appointments

20th January 2025 Appointments |

Debt management provider Lantern has announced it has expanded its team with two appointments with Ian Davies and Sally-Anne Leppington joining the company this month, taking up the roles of Servicing & Partnerships Director and General Counsel respectively. Davies joins Lantern with more than 20 years’ experience in the financial and credit management sector, having…

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AperiData and PayPoint launch debt advice platform

13th January 2025 Company News |

AperiData and PayPoint has announced the launch of debt advice support for Citizens Advice Bureau (CAB) branches across the UK. The partnership using the Customer Support Tool has enabled case workers to access Open Banking data and a comprehensive overview of the client’s financial information via a single dashboard. CAB Stevenage saw a reduction in…

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Sigma Connected hits £100,000 donation mark for Birmingham Children’s Hospital Charity

8th January 2025 Company News |

Sigma Connected t has marked a key milestone in its long-term fundraising for Birmingham Children’s Hospital Charity. The collections specialist has now raised £100,000 for the hospital to help support the care it provides for hundreds of thousands of sick children every year across the entire country. Mike Harfield, Co-Founder and Chief Operating Officer at…

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ARC (Europe) appoints new Sales Director

7th January 2025 Appointments |

ARC (Europe) has appointed Natalie Bunyer FCICM as its Sales Director with immediate effect. Bunyer brings a wealth of experience within the debt recovery sector having previously headed up Global Debt Recovery and managing a broad client base as well as the day-to-day business operations. Dewi Fox, MD of ARC (Europe) said ‘‘I have known…

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IE Hub announces new partnership with community bank

2nd January 2025 Company News |

IE Hub has announced a new partnership with Smart Money Cymru, which provides finance and savings accounts to those living in Wales. The new partnership will enable Smart Money Cymru customers to share their finances and plan a manageable budget via IE Hub as well as maximise income and reduce outgoings. Smart Money Cymru is…

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MALG appoints new board member

23rd December 2024 Appointments |

Leney Advice Liaison Group (MALG) has announced that it has appointed Emma Lovell to its board. Lovell took up the role of Chief Executive Officer at the Lending Standards Board (LSB) in April 2020, prior to which she was CEO of R3, the UK trade association for insolvency and restructuring professionals. Her past roles include…

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CSA appoints New Learning and Development Director

8th December 2024 Appointments |

Debt collection and purchase industry body, CSA Credit Services Association (CSA), has announced that is hasappointed Harvey Watson as Learning and Development Director. Watson is a previous CSA tutor specialising in risk & compliance apprenticeships in both the public and private sector, Harvey also spent thirty-one, high performing years, in Senior Management and Leadership with…

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Children’s Charity announces IE Hub partnership

29th November 2024 Company News |

Children’s charity and voluntary adoption agency, Adoption Matters has rolled out IE Hub’s free budgeting tool across its service to assess the finances of prospective adopters. Following a successful pilot, the charity, which supports those looking to adopt in the north of England, Staffordshire, Shropshire and parts of north Wales, will now signpost prospective adopters…

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DEMSA and Amplified Global agree communications partnership

20th November 2024 Company News |

The Debt Managers Standards Association (DEMSA) has announced that it has partnered with FinTech Amplified Global to enhance communications by regulated debt resolution providers with indebted consumers. The Amplified Global tool is powered by AI and Machine Learning engines. It has generated significant interest across many sectors from Legal & Financial Services to sectors like…

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