Call for water sector to support businesses

25th August 2021 Business Utilities |

The Consumer Council for Water (CCW) is calling for improvements to make life easier for customers already facing the immense challenge of running a business during Covid-19. New figures released by CCW show that written complaints from business customers to their supplier rose by 5 per cent during 2020-21. And despite a fall in the number…

Read more

Third of businesses ‘severely impacted’ by pandemic

23rd July 2021 Business Utilities |

A third of businesses have been forced to review their future plans after being severely impacted by Covid-19, according to the latest CCW research. CCW’s ‘Testing the Waters survey’ also found that less than a quarter of business customers could recall receiving information from their water retailer about the help and support available to them with…

Read more