2025 Credit & Collections Industry Award winners revealed

The winners of the 2025 Credit & Collection Industry Awards have been announced following a live in-person event yesterday (Thursday 22nd May) at the Milner Hotel in York

There were eighteen winners (four of which were partnership wins) from the twenty awards categories, which were presented by awards compare’ Brennan Reece.

The Credit & Collections Industry Awards were launched at the beginning of 2024 and have been created to provide a showcase of industry excellence. The Awards seek to find innovation and services which best support customer outcomes. The aim of all entrants is to provide solutions and services which place emphasis on best customer outcomes. Winner and finalist status highlight the success of companies and individuals who have led the way in enhancing credit and collections excellence.

In this year’s Industry Awards programme, the judges shortlisted 97 entries from 72 companies. The Awards were judged by an independent panel of ten judges.

There were notable wins for debutant Liberata, Fairlo and DebtStream (all winning two awards),

A full review of the Awards and a booklet reviewing the Awards data will be available within the next month. In addition, a hall of fame will be created soon as a result of this year’s awards.

Commenting on the Awards, Colin White, Founding Director at Credit Connect Media, said “It was great to see so many at this year’s awards ceremony. The winners of this year’s Awards second awards, should be proud of their achievements. All of this year’s finalists are setting standards for the future. The range and quality of the entries are a celebration of the diversity, innovation and professionalism of the credit industry.

“It is fantastic to see so many companies on this year’s shortlist. Recognising the leaders behind the credit and collection industry is important. I would like to thank our judges for working their way through the entries to date, creating this year’s shortlist. Becoming a finalist is an incredible achievement in itself, with so much market competition. Congratulations to all the winners.”

The event was supported by the Spring event series, which incorporates the Commercial Credit & Collections Conference and Credit & Collections Technology Think Tank, and the 2025 Industry Leaders launch, with nearly 170 people in attendance at the day event.

Winners and finalists will be approached soon with an opportunity to gain insight from being part of the award process as a review of the awards event data.

Click here to view the full list of 2025 winners.

The 2025 Awards ceremony will return in May 2026.

Separately, the 2025 Credit & Collections Technology Awards are now open for entries – Click here for a list of categories and details on how to enter.