Credit, Collections & Insolvency News
AI-enabled automation software specialist, Aryza has announced the acquisition of Umbrella Tech, a voice-based agentic AI for the financial services industry.
Featuring hyper-realistic voices and advanced speech analytics, Umbrella Tech enables organisations to automate collections, customer service, and compliance journeys with accuracy, speed, and multilingual support in over 100 languages worldwide.
Colin Brown, CEO of Aryza said “The addition of Umbrella Tech is pivotal in Aryza’s journey to expand its AI capabilities. By integrating Aryza’s conversational AI platform, Aryza Engage, with advanced voice-based agentic AI, we are creating a powerful market differentiator. This combination enables our customers to deploy intelligent, autonomous engagement at scale while advancing the next generation of Agentic Collections & Recoveries globally.”
Sam Ganab, CEO of Umbrella Tech said “Joining Aryza marks a significant milestone for Umbrella Tech, opening an exciting new phase of growth. With Aryza’s vision and Umbrella Tech’s AI technology, it establishes a robust foundation to expand capabilities and help organisations advance the way they manage customer engagements.”
Snap Finance has announced that it has made three senior appointments to its business development team. Dave Fletcher joins as Head of Business Development from HSBC, where he spent almost three years as Head of Retail Merchant Relationships covering UK point-of-sale (POS) credit. He brings more than 20 years’ experience in the consumer finance sector,…
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Law firm Wilkin Chapman Rollits has strengthened its recoveries and litigation capability with the acquisition of Nottingham-based Legal Recoveries and Collections (LRC). Completed on 1st April, the acquisition comes exactly one year after the merger of Wilkin Chapman LLP and Rollits LLP, and is expected to increase the turnover of the firm’s recoveries department to…
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Lantern Group has announced that it has reached an agreement to acquire specialist debt recovery law firm Ascent from Irwin Mitchell, subject to regulatory approval. The deal expands Lantern Group’s portfolio of regulated credit and recoveries businesses, which includes Lantern and Sonex. Ascent is recognised for its experience across collections and recoveries, litigation, enforcement, field…
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The Credit Services Association (CSA), the UK’s recognised trade body for the debt collection and debt purchase industry, has announced the appointment of four board directors following its 124th Annual General Meeting (AGM). There were two new appointments, including Samantha Reed, Risk and Compliance Director at Intrum, who brings extensive experience in governance, regulatory engagement…
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UK-based debt recovery firm Lawton Hathaway has partnered with European digital debt collections specialist Debtist, marking the company’s formal entry into the UK market and reflecting growing international interest in the UK debt recovery and lending sector. Under the agreement, Debtist UK will operate in the UK as an authorised representative of Lawton Hathaway, allowing…
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