Credit, Collections & Insolvency News
Credit management company, Lowell has appointed Jamie Wilson as Group Chief Financial Officer (CFO). Wilson will join Lowell’s Group Executive team and become a member of the Investor Board. He will take up his new role with effect from 2nd March. Most recently Wilson was EVP and CFO of Avon Products Inc,; prior to that,…
Read more
Eight in ten businesses believe data is one of their most valuable assets, but a high degree of inaccuracy is hindering critical initiatives, new research from Experian has revealed. The annual Global Data Management report, which surveyed 1,100 data practitioners and data-driven business leaders globally, found that businesses are still struggling to incorporate meaningful data…
Read more
Credit management specialist Lowell has announced that it has added a digital channel to its client experience with the launch of lowellbusiness.co.uk, its first business-to-business (B2B) website. The new site has been developed by, Chester-based digital marketing agency, Prodo to help Lowell increase awareness of its brand and the range of effective business solutions and…
Read more
Here is an overview of The Money Charity’s latest statistics for January 2020 Personal debt in the UK People in the UK owed £1,669 billion at the end of November 2019. The average total debt per household, including mortgages, was £59,982 and per adult was £31,643, around 111.6% of average earnings. Net mortgage lending rose…
Read more
A new Collections Technology Think Tank has been launched by Credit Connect Media. The event will examine collections technology strategies to increase effectiveness and efficiency. The inaugural Collections Technology Think Tank powered by Credit Connect will take place on Thursday 11th June at the Marriott Hotel in Leeds. The event will focus on how collections teams can…
Read more
Lantern Debt Recovery Services has achieved a ‘gold’ award from customer experience experts, Investor in Customers (IIC). This is Lantern’s third IIC assessment – with scores steadily increasing from ‘Silver’ in 2017 and 2018 to Gold this year. IIC is an independent assessment organisation that conducts rigorous benchmarking exercises. These exercises determine the quality of…
Read more
Collections specialist, Hoist Finance is one of the first in the debt collections sector to use Rich Communications Service (RCS), a new messaging technology which will replace SMS (texting) on Android smartphones. The new technology provides customers with a two-way conversational and transactional interaction. Hoist says RCS will enable better engagement with its customers via…
Read more
Credit Connect Media will host its first free live webinar in February. The webinar titled “How to accelerate effective collections with digital transformation” will be the first of a series of webinars looking at the latest thematic innovations enhancing collections strategy. The first partner for the webinar will be Lightico, winner of the Contact Centre…
Read moreArrow Global Group has announced has raised €838 million for inaugural pan-European NPL (Non-Performing Loans) fund. Arrow says raising the Fund is a major achievement in the development of the company’s fund management capabilities and is central to the Group’s strategy to accelerate towards a more capital-light model. Lee Rochford, Group Chief Executive Officer of…
Read more
Peter Wallwork, Chief Executive of the Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has decided he will be stepping down in June 2020 after more than ten years at the helm. Wallwork was appointed to the newly-created role of Chief Executive following the retirement of CSA Executive…
Read more
European credit management service specialist Lowell has announced continued performance growth in its results for the period 1 July to 30 September 2019. The results show double-digit growth in cash income, cash EBITDA. Whilst collections continue to perform ahead of forecast. Commenting on the results Colin Storrar, Group CEO, said ”We continue to grow our…
Read more
Encore Capital Group, the owner of Cabot Credit Management has announced that Ken Stannard will be stepping down from his role as Executive Director and Chief Executive Officer of its European subsidiary. Cabot has appointed Craig Buick as his successor, effective at the end of 2019 (subject to certain regulatory approvals). Stannard joined Marlin Financial…
Read more
The Credit Services Association (CSA) is launching a new Learning and Development Conference, hosted on 4th February 2020 in Leeds, which will focus on championing people development. The conference will bring together learning and development managers, HR professionals, industry leaders, and in-house collection teams, as well as current CSA apprentices and their employers. It is…
Read more