Outsourced Collections Services

Arrow Global Group confirms authorisation

Arrow Global Group PLC have received their full Financial Conduct Authority (FCA) authorisation. The group includes Capquest Debt Recovery. Commenting, Tom Drury, Group Chief Executive Officer, said: “We are delighted to have received the necessary FCA authorisations. They are an important milestone for the Group and are core to delivering on our strategy.”

Ofgem launch probe into SSE pre-payment meter switches

SSE face scrutiny from Ofgem after switching its customers to pre-payment meter tariffs, with concerns raised that some customers are in potentially vulnerable situations. Ofgem’s will review it’s Standards of Conduct which are aimed at ensuring suppliers treat customers fairly. Firms should take all reasonable steps to ascertain a customer’s ability to pay and must take…

National portal for landlords to be created by Water firms

A new national register – Landlord TAP – places all let properties in England and Wales in one place. Landlords will provide information about tenants responsible for paying water bills.

1.3 million people helped by the Money Advice Trust in 2015

  The Money Advice Trust t helped 1.3 million people to tackle their debts and manage their money last year.

Hoist acquires Spanish portfolio

Portfolio comprises of non-performing banking claims originated by four regional banks.

Hat trick for 1st Credit as it achieves top customer rating

Investor in Customers (IIC) awards 1st Credit a three star rating for ‘exceptional’ customer service for the third consecutive year.

4% fall in Serious tenant arrears as jobs boom

Fewer tenants are falling into serious rent arrears thanks to the improving employment market, according to letting agents Your Move and Reeds Rains.

Target Group creates hundreds of jobs with growth

High-profile contract wins creates 250 jobs

FCA approved companies announced so far

Here is a list of credit industry companies approved by the Financial Conduct Authority (FCA) announced so far: Agilsys Burlington London House Wrights Recoveries Myjar Debt Managers Allied Credit Management Akinka CCS collect Spratt Endicott CRS Luna Finance Cash on Go/Peachy.co.uk BW legal Trusted Quid Ferrantum Drydens Fairfax Hilton Baird Uncle Buck Cabot Credit Management Face…

Tech Mahindra to acquire share capital of Target Group

UK Asset Resolution (UKAR) agreed to sell a £13 billion asset portfolio

UK Asset Resolution (UKAR) agreed to sell a £13 billion asset portfolio from the legacy book of NRAM (including £12 billion of loans within the Granite securitisation vehicle, plus a further £1billion of non-Granite assets) to Cerberus Capital Management LP.

UK Asset Resolution (UKAR) announces the transfer of its mortgage servicing operations to Computershare

In June, UK Asset Resolution’s (UKAR) staff will move to Computershare’s loan services business

In June, UK Asset Resolution’s (UKAR) staff will move to Computershare’s loan services business. The company claims it will service three out of every five outsourced UK mortgages (approximately 62%) totalling £73 billion