DCBL appoints Director of Operations

17th June 2025

Debt resolution specialist DCBL has announced the appointment of Vicky Felton as Director of Operations.

With over 25 years of industry leadership experience, Felton brings a wealth of knowledge to DCBL. During her distinguished career in telecoms, Felton spent time at O2 and Virgin before making the move to DCBL HQ in Runcorn.

Felton has also held an esteemed position as co-chair of the VMO2 Neurodiversity Network and is studying for a CIPD Level 7 Advanced Diploma in Strategic People Management.

Managing Director of DCBL, Darren Connor, said “It was clear from the early stages that Vicky was the person we wanted for this role. She brings wonderful experience, of course, but most importantly, she brings a mindset that is in tune with what we are trying to achieve as part of our ‘one solution’ philosophy.

“We are the leading provider of debt resolution and High Court enforcement services in the UK, and we need the best leaders in place to hold our market position.

“Vicky is a great fit in that regard. We’re already seeing the benefits of her being in post, and the next few months could be some of the biggest yet for DCBL.”