DCBL appoints Managing Director

Debt resolution specialist, DCBL, has appointed Jamie Gibson as its new Managing Director.

Gibson joins DCBL from Water Plus, where he played a key role in the creation and operational build of the commercial water retail business serving over 350,000 customers. He rose to the role of Managing Director for corporate customers, focusing on operational efficiency, culture, and strategic growth. During his decade at Water Plus, he was instrumental in team recruitment, training, and back-office operations.

Prior to his role at Water Plus, Gibson was the Head of Debt, business services at Severn Trent Water, progressing from a customer service role to strategic positions in debt management over eight years. Jamie began his career in the Royal Navy, serving for eight years as a weapons engineer, which instilled him with discipline and a strong work ethic.

Darren Connor, Group COO of DCBL and DCB Legal, said “Jamie’s appointment marks an important step in DCBL’s growth. His combination of operational expertise, leadership experience, and strategic vision makes him the perfect choice to lead the next chapter of our development.

“He brings a practical understanding of operations, having risen through the ranks, alongside a strong focus on culture, efficiency, and innovation. We are confident that under his leadership, DCBL will continue to grow responsibly and successfully, while exploring new markets and opportunities.”