
Target Group has announced that it has promoted Katie Pender to the position of Chief Operating Officer (COO).
Pender joined Target in 2019 as head of client solutions, playing an integral role in the development and successful deployment of the group’s state-of-the-art mortgage originations solution, Mortgage Hub. Most recently, she served as Managing Director of Elderbridge – a regulated lender and subsidiary of Target Group.
In her new role, Pender will support internal teams in building and developing strategic relationships with existing clients, ensuring Target can support their ambitions and deliver great customer outcomes. She will also be focused on driving new business growth, mobilising teams and solutions such as Mortgage Hub, as well the company’s experience in business process servicing and digital transformation.
Alongside mortgage and loan servicing and originations, Target supports a growing number of clients with third-party administration, including public sector payment collections.
Peter O’Connor, CEO of Target Group, said “Katie’s appointment to COO recognises the integral role she has played throughout Target. Having her wealth of expertise and experience in such a strategic role is not just hugely valuable for us as a business – especially at such an exciting time – but it’s certainly reassuring for colleagues, partners and customers alike. With Mortgage Hub, our BPO services and our talented team, the future is incredibly bright at Target Group.”