regulation

FOS agrees to review firms’ early settlement offers

3rd November 2021 Alternative Consumer Lending | #regulation

The Financial Ombudsman Service (FOS) is to review offers made by firms to their clients in early settlement cases. FOS that in light of concerns that taking a more neutral stance could jeopardise fairness and consistent outcomes it had proposed to present proactive offers from businesses ‘neutrally’ to customers, essentially making clear that in putting…

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regulation

FOS agrees to review firms’ early settlement offers

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