Some basic stuff: Know Your Customer

24th October 2016 Industry opinion |

Knowing who you are contracting with is a very simple question.  Indeed for any credit controller the identity to whom you are granting credit must be the first question asked before a credit decision can be made. Knowing who your customer is, and the decision whether or not credit should be granted should help a…

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54% of businesses don’t know about unfair contract rules

24th October 2016 Commercial Credit Management |

The Competition and Markets Authority (CMA) has published research amongst UK businesses which reveals that 54% of those surveyed don’t fully understand the rules on unfair terms, which directly impacts how they treat their customers. Research for the CMA also revealed that some businesses think a signed contract is final, not realising that they can’t enforce…

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