Autumn: Commercial Credit & Collections Conference, Thursday 19th November, Manchester

Commercial Credit & Collections Conference (Autumn)

Thursday 19th November

Manchester

The Commercial Credit & Collections Conference series will continue at the Midland Hotel in Manchester. The Commercial Credit & Collections Conference series focuses on the latest updates in credit management and insolvency.

The next edition of the conference will provide Credit Managers and FDs with access to credit management and insolvency-related advice. The  Commercial Credit & Collections conferences are a platform to learn more about new industry services, products, the latest technology and best practices.

About: This event seeks to create an engaging environment with the aim of enabling all participants to learn about forthcoming technological innovations and industry developments within commercial credit management. Lenders, creditors and collections specialists will discuss, debate and dissect regulatory and thematic business challenges whilst discussing the benefits of technological innovation.
Format: The conference is slightly different from the traditional conference set-up, with the event focused on a series of panel sessions with no individual sales pitch presentations. 
This event will be free to attend for commercial credit and collections professionals, but where possible, we will limit the number of suppliers who view the event. Chosen sponsors will also be given extra access and options at the event

Attendees (Free to qualifying attendees)

  • Credit Managers
  • Credit Controllers
  • Finance Managers
  • Finance Directors (FDs)
  • Chief Finance Officers (CFOs)

Agenda (TBC) example of format from 2026 event:

  • 9.00am Registration and networking
  • 10.00am Event Introduction by event Chair Nick Hulland from Marsh McLennan and Brendan Clarkson from Opus Restructuring
  • 10.05am Economic Update: Professor Nick Wilson from Leeds University
  • 10.35am Panel discussion: Growth in a challenging economic and regulatory environment, the role of business credit funding. The status of the credit risk landscape Panelists: Dumi Ntsinde from Straumann Group, Jon Timmis from Burnley Savings & Loans, Graham Bristow from Marsh McLennan
  • 11.15am Round table split over two rooms, Chair Round Table 1: Nick Hulland from Marsh McLennan, Round Table 2: Brendan Clarkson from Opus Restructuring
  • 12.10pm Lunch and networking
  • 1.25pm Panel discussion: Commercial financial vulnerability. The impact of late payments and insolvency upon SMEs and large businesses. Will new late payment regulation measures help? Data and the future of commercial credit and collections? Is technology a threat? Is AI a help or a hindrance to credit and collections teams? Panelists: Arvind Kumar from Country Style Foods, Karen Ryan from Clear Business, Debbie Nolan from CICM, Rebecca Sutton from Carlsberg Britvic
  •  2.20pm Round table split over two rooms. Round Table 1: Brendan Clarkson from Opus Restructuring. Chair Round Table 2: Nick Hulland from Marsh McLennan
  • 3.30pm EVENT CLOSE

CLICK HERE TO REGISTER

SUPPORTER THOUGHT LEADERS:

Marsh is the world’s leading insurance broker and risk advisor. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. www.marsh.com

Opus Business Advisory Group is an independent advisory firm that assists clients to achieve their objectives, enhance value and attain the best possible results. The Group provides fresh thinking combined with specialist skills to facilitate the next steps of the client’s business journey.

The Group contains the largest independent restructuring and insolvency firm in the UK and overall has a head count of over 130 and with 35 Partners across the Group’s 14 offices. Additional Group divisions include strategic advisory, forensic accounting and equity. Our specialist teams within each division work together to deliver a seamless solution that addresses all of the clients’ needs through one team.

MIL Collections has over 25 years of experience within the Debt Recovery sector and a portfolio of 750+ Clients, MIL boasts a flawless service, operating strictly on a No Win – No Fee basis.

At MIL, our team of skilled and committed account managers offer unmatched customer service. Equipped with the skills to recover any lost fees or unpaid invoices across all sectors and possessing an understanding of the intricate complexities that arise through late payments and growing fees. MIL understands that whilst recouping funds owed is crucial, so too is maintaining the relationships between your business and its customers.

SUPPORTED BY:

The Chartered Institute of Credit Management (CICM) is the world’s largest professional association for the credit community. Formed over 80 years ago, the Institute was granted its Royal Charter in 2014. The trusted leader in expertise for all credit and collections matters, it represents the profession across trade, consumer and international credit, and all credit-related services. It is the only such organisation accredited by Ofqual and it offers a comprehensive range of services and bespoke solutions for the credit professional (www.cicm.com) as well as services and advice for the wider business community, including the acclaimed CICM/BEIS Managing Cashflow guides. Professional Standards: The CICM’s professional development is used as a lever to raise overall standards of credit management practice—strengthening ethical frameworks, regulatory compliance, and client outcomes. Client & Member Engagement: The CICM places strong emphasis on responsive, tailored development – listening to corporate clients, members and practitioners to understand their challenges and build programmes accordingly. Change & Future-Readiness: The CICM drives learning that prepares organisations for change – whether that’s new legislation, technological transformation, or shifts in debtor behaviour and economic conditions

PREVIOUS SPONSORS:

SPRING EVENT SPEAKER LIST AND PROFILES:

EVENT CHAIRS:

Brendan Clarkson, Partner – Creditor Services at Opus Business Advisory Group

Brendan leads the Opus Business Advisory Group’s Creditor Services team within the Restructuring and Insolvency practice, bringing over 25 years of specialist experience to the role.

He provides expert guidance to clients navigating both corporate and personal insolvency, offering support before, during, and after the appointment of an insolvency practitioner or restructure. Brendan works closely with creditors at every stage, focusing on maximising outcomes and helping them make informed decisions.

He is a Fellow of the Chartered Institute of Credit Management, sits on the R3 London & South East regional committee, and is an active member of the Turnaround Management Association UK.

SPEAKERS:

Debbie Nolan, Head of Professional Development at CICM

With more than 35 years of experience in the credit, collections and recoveries industry, Debbie is responsible for shaping and advancing the Institute’s professional development programme, working to ensure that credit and collections professionals are equipped with modern, fit-for-purpose qualifications and training. She’s committed to driving higher standards in the industry, helping organisations embed best practices, adopt data-led solutions and deliver stronger outcomes in highly regulated environment. She ensures the CICM’s offering remains relevant, rigorous and aligned with evolving credit-industry demands (for example in digital, regulatory and customer-centric arenas).

More speaker profiles will be shared soon.

CLICK HERE TO REGISTER

*There is a limited number of passes set aside for suppliers: Costs start at £ 199+vat per pass for DCAs. Other suppliers’ costs start at £ 299+vat – these passes are limited

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