Financial difficulty ahead as inflation increases

17th January 2017 Consumer Collections |

The Office for National Statistics (ONS) has published UK consumer price inflation statistics for December 2016, which show that inflation rose by 1.6 percent in the year to December 2016, compared with a 1.2 percent rise in the year to November. Commenting on the statistics Joanna Elson OBE, chief executive of the Money Advice Trust,…

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Lindorff Group announces Aktua management change

17th January 2017 Consumer Collections |

Alejandro Zurbano, currently Managing Director of Lindorff Spain, has been appointed leader of a combined management and service organisation of Aktua and Lindorff Spain. Zurbano becomes the country manager of the total business of Lindorff Group in Spain. Zurbano will be in charge of leading the organisational integration process following the acquisition of Aktua by Lindorff in…

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Dun & Bradstreet and CICM announce partnership

17th January 2017 Commercial Credit Management |

Dun & Bradstreet has become a Corporate Partner to the Chartered Institute of Credit Management (CICM). Dun & Bradstreet will work closely with the CICM to provide insight from its payment data in support of the Prompt Payment Code and will also continue to be active at the CICM’s quarterly Think Tank meetings.   Ed Thorne,…

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Debt Collectors Can Swear – It’s Official!

17th January 2017 Industry opinion |

Have you, like me, sat through courses on telephone collections? How many times has the course leader emphasised that we must have empathy with the customer.  After all if you make “friends” with the customer you’ll be able to establish a rapport and gather information the net effect of which will improve recovery rates.  All…

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SME research highlights banking inefficiencies

17th January 2017 Commercial Credit Management |

Nearly half (47%) of small and medium-sized business (SME) owners claim the business advice they received in the last year from their mainstream bank had a negative impact on their business operations and one in six (16%) of these suggested their business is now in a worse position as a result. This is according to…

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Over 6 million have been a victim of financial fraud

17th January 2017 Consumer Collections |

Over a third (34%) of Brits are worried about falling victim to fraud, according to new research.  The poll* also found that 12% of UK adults (5.9 million people) have already been a victim of a financial fraud, while one in ten said that at least one of their online accounts has been hacked. The…

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Platform Black renamed as Sancus Finance

17th January 2017 Commercial Credit Management |

Platform Black announced it will be changing name to Sancus Finance with immediate effect. The move comes as part of a strategic review of operations by Platform Black’s owners, GLI Finance Limited (GLI). The strategic review, designed to simplify GLI’s structure, included a transfer of its holdings in Platform Black to the newly formed Sancus…

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