Credit, Collections & Insolvency News
For many years the question of independent, fair and effective oversight of the enforcement industry has provoked lively debate. The government and industry introduced tighter regulations in 2014 to ensure consistency of practices and take the first steps towards independent industry oversight. But, as with all regulation, it would only ever be retrospective as the…
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We are living in a world where we are so connected that it can be annoying and even overwhelming. The amount of time we all spend on our phones is shocking a 2019 survey found people generally spend an average of three hours and 15 minutes on their phones every day, with the top 20% of smartphone…
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The Consumer Council for Water (CCW) is calling for improvements to make life easier for customers already facing the immense challenge of running a business during Covid-19. New figures released by CCW show that written complaints from business customers to their supplier rose by 5 per cent during 2020-21. And despite a fall in the number…
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New figures from BDO show almost 32% of mid-sized businesses think they will need to substantially alter their business model to remain viable amid the new post-Brexit arrangements between London and Brussels. The survey of 500 firms showed 36% are prioritising adapting their company to align with the new trading arrangements. This compares with one…
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The Government Debt Management Function has launched a Vulnerability Toolkit which ensures ‘vulnerable’ citizens who are in debt to the public sector are handled with compassion and support by frontline staff. The new guidance will be accessible to government departments and public bodies, enabling them to identify and assist people whose physical or mental health…
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New research by Royal London has indicated that 15.9 million consumers are more financially vulnerable as a result of the pandemic. The research has found that the pandemic has caused a dramatic rise in the UK’s financial vulnerability with 15.9 million people (30%) now feel more financially vulnerable than they did in March 2020, of…
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While the UK economy continues its gradual encouraging pandemic recovery, signs are growing that the coming winter will be deeply financially difficult for many UK households, according to the August 2021 Money Statistics, produced by The Money Charity. Along with warmer weather and the ending of lockdown restrictions, the start of the summer period brought…
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The National Crime Agency (NCA) and its subset, the National Cyber Crime Unit (NCCU) have safeguarded over one million victims of cyber crime, according to official figures. The data, contained in the NCA’s recently published annual report and accounts for the most recent financial year (FY 20-21), has been analysed by Griffin Law, the niche…
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Business decisioning data and analytics specialist, Dun & Bradstreet has announced the launch of a new open and agnostic RevTech platform that aligns teams, data and technology to deliver relevant and engaging buyer experiences for target accounts for businesses. The product named ‘D&B Rev.Up ABX’ brings together first- and third-party data, activation capabilities and measurement, on…
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