9th November 2022 - Credit Connect

Four in ten callers in debt wait a year before seeking advice

9th November 2022 Arrears and Recoveries | #debt advice

New analysis published today by the Money Advice Trust (the charity which runs the National Debtline service) and data company, Experian, has revealed new insights about the pressures being experienced by UK consumers. The analysis shows that three in 10 (29%) UK adults are worrying about their finances every day, while one in seven (15%)…

Food price rises hit 14-year high

9th November 2022 Consumer Collections |

Food price inflation now stands at 14.7%, according to latest research. by data insights business specialist, Kantar. Prices are at record high since the firm began tracking prices in this way in 2008. Soaring energy prices and labour costs have pushed prices up. Fraser McKevitt, head of retail and consumer insight at Kantar, said “Yet…

Brits least likely in Europe to think about their credit score

9th November 2022 Consumer Lending | #credit score

Millions of people in the UK admit they never think about their credit score, despite many saying they are expecting to borrow more money from their bank or lender in order to manage the cost of living crisis according to new research commissioned by CRIF. The research show nearly half (46%) of UK consumers never…

Improving customer engagement in a challenging economic climate

9th November 2022 Industry opinion |

Heightened demand for more personalised, streamlined customer experiences combined with the cost-of-living crisis has created a challenge for organisations in how they engage with customers and successfully deliver the best experience. How can organisations keep abreast of their customers circumstances, demands and experiences effectively without the right engagement? The current state of play One in…

Consumer spending rises 3.5% as cut backs continues

9th November 2022 Consumer Lending | #spending

Consumer spending rose 3.5% in October but the hospitality and leisure industries continue to struggle as Britons cut back ahead of Christmas, according to latest data from Barclaycard. As petrol and diesel prices started to creep up again, fuel spend rose 17.7 per cent year-on-year, 6.6 percentage points higher than last month’s uplift (11.1 per…

Only 14% of consumers with a mental health problem have told their financial services firm

9th November 2022 Consumer Collections | #mental health

New research by the Money and Mental Health Policy Institute has found that only 1 in 7 consumers (14%) with a mental health problem have told their financial services firm about their condition. Money and Mental Health’s research shows that getting the right support from a financial services firm to disclose a mental health problem…

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