Ofgem has announced that British Gas Business is to pay £9.5 million in redress, following failings in its registrations, complaints handling and billing processes for business customers. British Gas Business implemented a new IT billing system in March 2014 which left tens of thousands of its business customers with delayed and inaccurate bills. Over 6,000…
Read moreAnglia UK, is celebrating two decades of solid growth by employing new staff. Anglia was set up by Managing Director Mark Scotney in 1997 as a small firm specialising in vehicle repossessions for the car finance industry. Since that time it has grown steadily to the point that it now employs 85 people with an annual…
Read moreCitizens Advice has launched a brand new league table allowing millions of small business owners to compare how well energy suppliers are handling their complaints. The new ranking – which will be published quarterly – measures how effectively energy suppliers are dealing with complaints from small business customers across Great Britain. It follows the charity’s…
Read moreHMRC recovered an extra £3.17billion in underpaid VAT from large businesses as a result compliance investigations undertaken by the Large Business Directorate over the last year* says Pinsent Masons. Pinsent Masons says that although this is slightly less than the £3.38billion it collected the previous year, VAT enquiries are by far the highest yielding area…
Read moreNew analysis from KPMG reveals that 2016 saw the reversal of a six year downward trend in levels of insolvency for British businesses, following an uptick in companies entering into administration in the second half of the year. The numbers, taken from notices in the London Gazette, show that 1,174 companies, or groups of companies,…
Read moreA report coming out later this month will show that nearly four in 10 travel companies are now in ‘significant’ financial distress. Data analysed by insolvency firm Begbies Traynor found 2,679 businesses in the travel sector – thought to be made up of around 7,000 companies – were experiencing significant distress in the last thee…
Read moreEvery year UK subcontractors are forced to write-off more than £16,000 each, due to unpaid work, according to an industry report. The Subcontracting Growth report by Bibby Financial Services (BFS) found that smaller construction firms are at the receiving end of penalty clauses and disputes with main contractors and other firms over work completed. According to…
Read moreTurkey is the ‘best’ European country in the G20 for UK firms to do business with, according to latest research . The findings, compiled by Creditsafe, have revealed Turkish businesses pay bills to their UK counterparts quicker than any other European G20 country, at an average of 4 days beyond terms (DBT). Creditsafe used its trade…
Read moreDebt recovery specialist J&P Credit Solutions has partnered with the TCM Group, a global network of debt collection providers, to enhance its international recovery services. J&P Credit Solutions currently acts on behalf of a number of clients who look to pursue and recover debt from customers based overseas. The TCM Group is a global network…
Read moreThe Competition and Market’s Authority, (CMA) has conducted a market study into legal services and found that businesses looking to employ legal help often don’t have all the information they need to make an informed choice. This can lead to poor quality service or consumers paying over the odds. Small businesses are disproportionately affected by…
Read moreFour-in-ten (38%) small and medium-sized businesses (SMEs) have suffered cashflow problems over the past two years, according to new research1 by Amicus Commercial Finance. The figure rises to two-thirds (65%) among medium-sized firms with between 50 and 250 staff. According to the study conducted among 500 small businesses owners, over the past two years one-in-seven (15%)…
Read moreNew research from the Federation of Small Businesses (FSB) shows disputes are costing small firms in England and Wales at least £11.6 billion each year. FSB’s latest report, ‘Tied Up: Unravelling the dispute resolution process for small firms’, reveals for the first time the scale of disputes in the economy and the costs spent chasing debts.…
Read moreOnGuard and Credit Tools have announced they are to merger. The merger will strengthen their European credit management software solutions. The new name of the organisation will be announced at a later stage. The merger will optimise the innovative capacity so that the organisation can continue to fulfill its strategic pioneering role for customers in the…
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