The Money Charity appoints new Head of Industry Programmes

21st September 2017 Consumer Collections |

The Money Charity has appointed Erik Porter as Head of Adult & Industry Programmes. In this role, Porter will have responsibility for adult financial capability programmes and industry consultancy services. Porter has 20 years experience in retail banking within Collections & Recoveries, Credit Operations, and Risk & Control including time spent at Citi and Barlcays/Barclaycard.…

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Rising debt levels highlight the struggle to cover household bills

20th September 2017 Consumer Collections |

Rising debt levels and the continued struggle to meet essential household bills are among the key findings from the latest statistical research released today by StepChange Debt Charity. The Statistics Mid-Year Book which examines the latest trends from the charity’s client data, highlights how increasing numbers of the under-40s, lone parents and people in rented…

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Money Statistics: September 2017

19th September 2017 Consumer Collections |

Here is an overview of The Money Charity’s latest statistics for September 2017: Personal debt in the UK People in the UK owed £1.548 trillion at the end of July 2017. This is up from £1.489 trillion at the end of July 2016 – an extra £1033.06 per UK adult. Per adult in the UK…

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One in six people have financial worries

19th September 2017 Consumer Collections |

The Money Advice Service has announced its 2017 over-indebtedness figures for the UK. This year’s report by the Money Advice Service and CACI reveals that 8.3 million (15.9%) people in the UK are living with a debt problem – the figures show a moderate increase from figures released in 2016 (15.4%). The statistics from the…

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Universal Credit wait creating rent arrears

18th September 2017 Consumer Collections |

A new report from the Department for Work and Pensions (DWP) says that a five-week wait for Universal Credit has been a major factor in pushing claimants into rent arrears. The report shows that people on the new benefit are falling into rent arrears, with over 2 in 5 saying this was due to problems with…

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Financial Capability Week date announced

15th September 2017 Consumer Collections |

The  Money Advice Service (MAS) has announced the date of this year’s Financial Capability Week 2017.  The Week will take place on 13th – 19th November and aims to celebrate, showcase and amplify the work underway to improve financial capability and wellbeing through a series of events on why it matters and how to improve…

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Half of families on Universal Credit receive help with housing costs

14th September 2017 Consumer Collections |

New figures released by the Department for Work and Pensions (DWP) show over half of families on Universal Credit receive help with their housing costs, Citizens Advice says that problems with the new benefit – such as the long wait for payment – mean thousands could be at risk of falling behind on their rent.…

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Risk of Benefit deductions pushing people into debt

14th September 2017 Consumer Collections |

The use of direct deductions from people’s benefits, by utility companies, housing providers, councils and others, to cover arrears payments is making it more difficult for families to pay for essentials and is forcing many to use credit to keep on top of bills. This is according to new research released today by StepChange Debt…

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AIB recovers £80 million to creditors

13th September 2017 Consumer Collections |

Statutory debt relief and debt management products overseen by Accountant in Bankruptcy (AiB) have returned £80 million to creditors in the past year, according to the Annual Report and Accounts published by the Agency today (13 September 2017). A record 1,603 debt payment programmes under the Scottish Government’s pioneering Debt Arrangement Scheme were also completed in…

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MAS launches debt advice behavioural science guide

13th September 2017 Consumer Collections |

The Money Advice Service (MAS has launched a free new resource ‘How to use behavioural science to increase the uptake of debt advice’. The guide has been designed to assist debt advisers across the UK, to encourage over-indebted people to engage with their services. Money Advice Service worked with Ogilvy Change, a specialist behavioural interventions…

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Household financial help from water companies has almost doubled

13th September 2017 Consumer Collections |

The number of low-income households in England and Wales receiving financial help from their water company has almost doubled to more than 400,000 in the past year, according to the Consumer Council for Water (CCWater). The water watchdog has welcomed the rise in support for cash-strapped customers but warned that it remains a drop in…

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Quarter of a million families enter debt after frequent home moves

12th September 2017 Consumer Collections |

250,000 private renting families in England are becoming burdened with serious debt because they have to move house so frequently, according to Shelter. New research from the housing charity says private renting is so unstable, short and expensive that families are being forced to move too frequently. One in four (255,944) renting families are taking…

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Universal Credit expansion is ‘a disaster waiting to happen’

11th September 2017 Consumer Collections |

Citizens Advice is warning that the expansion of Universal Credit is ‘a disaster waiting to happen’, as as new findings show it is pushing people further into debt. The charity says that the government’s plans to accelerate roll-out of the benefit from five to 50 areas a month from October could have catastrophic consequences, as…

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