Mobile Telecoms and Media

1.3 million people helped by the Money Advice Trust in 2015

4th July 2016 Consumer Collections |

The Money Advice Trust t helped 1.3 million people to tackle their debts and manage their money last year.

Financial Conduct Authority (FCA) admits it now takes half a year to get authorised

3rd July 2016 Consumer Collections |

Average processing times for authorising have been increasing over the past year and (as of the end of March) sat at nearly 25 weeks.

Poor Service results in Protest Debt

1st July 2016 Consumer Collections |

Research by Echo Managed Services suggests that consumers are purposely withholding payments as a result of poor customer service or billing issues. Full details of the report can be found here.

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Mobile Telecoms and Media

1.3 million people helped by the Money Advice Trust in 2015

Financial Conduct Authority (FCA) admits it now takes half a year to get authorised

Poor Service results in Protest Debt

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