Mobile Telecoms and Media

Bailiffs, Government and Councils ranked most unfair in dealing with debt

19th July 2016 Consumer Collections |

A report by charity Stepchange has found that bailiffs, government departments and bailiffs are among the most unfair when dealing with people in problem debt. The report titled Creditor and debt collector conduct: What’s making debt problems worse? also found that some creditors are failing to take vulnerabilities such as depression and other ongoing mental health conditions into…

1.3 million people helped by the Money Advice Trust in 2015

4th July 2016 Consumer Collections |

The Money Advice Trust t helped 1.3 million people to tackle their debts and manage their money last year.

Financial Conduct Authority (FCA) admits it now takes half a year to get authorised

3rd July 2016 Consumer Collections |

Average processing times for authorising have been increasing over the past year and (as of the end of March) sat at nearly 25 weeks.

Poor Service results in Protest Debt

1st July 2016 Consumer Collections |

Research by Echo Managed Services suggests that consumers are purposely withholding payments as a result of poor customer service or billing issues. Full details of the report can be found here.

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Mobile Telecoms and Media

Bailiffs, Government and Councils ranked most unfair in dealing with debt

1.3 million people helped by the Money Advice Trust in 2015

Financial Conduct Authority (FCA) admits it now takes half a year to get authorised

Poor Service results in Protest Debt

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