Darlington Building Society appoints Chief Customer Officer 

18th February 2026

Darlington Building Society has announced it has appointed Michael Conville as Chief Customer Officer.

Conville joins Darlington, which is celebrating its 170th anniversary this year, from  Newcastle Building Society, where he held senior roles as both Head of Mortgage  Operations and interim Chief Customer Officer.

Darlington Building Society Chief Executive, Andrew Craddock, said “Michael brings a wealth of experience and is a great fit for Darlington Building  Society because of his passion for the mutual sector, his determination to do the  best for members, and his commitment to community engagement. We are thrilled to  have him as part of the team.”