Credit and Collections

Number of Irish bankruptcies increased in 2015

19th December 2016 Consumer Collections |

The number of bankruptcies in Ireland increased last year, according to the Insolvency Service of Ireland (ISI)’s latest annual report. According to the report, there were 479 bankruptcies in 2015 – up seven per cent from 448 in 2014. There was also a massive increase in the number of people who were returned to solvency…

Permanent TSB enhance customer Service with Noble agreement

7th December 2016 Consumer Collections |

Irish bank Permanent tsb has announced their intentions to focus on new controls within their contact centre and provide enhanced customer service with Noble System’s Composer Real-Time Speech Analytics. Alan Murphy, Head of Collections at permanent tsb, said “At permanent tsb, we take customer service very seriously and we have invested heavily in technology that will support…

Ulster Bank fined €3.3 million over rule breaches

2nd November 2016 Consumer Collections |

Ulster Bank has been fined 3.3 million (£3 million) by Ireland’s financial watchdog over breaches of money laundering and terrorist financing rules. The Central Bank said its inquiries uncovered significant failings in Ulster Bank’s procedures practices over six years from July 2010. It said its inquiries uncovered significant failings in Ulster Bank’s procedures but no money…

Ireland: More applying for personal insolvency

19th October 2016 Arrears and Recoveries |

New figures from the Insolvency Service Ireland show that almost 900 people applied to put a formal insolvency arrangement in place with their lenders. The figures were for the three months to the end of September. This was up 102% on the same three months last year. But the number of heavily-indebted people who secured a…

Cabot Credit Management announces debt purchase collections increase

28th August 2016 Consumer Collections |

Cabot Credit Management (CCM)) has announced its financial results for the past 6 months (period ending June 2016. The statement said that Debt purchase collections increased 24% from £141.6million to £175.9 million compared with the same period in 2015. 120-month Estimated Remaining Collections increased to £2.07 billion from £1.92 billion for the same period in 2015 and…

Microcredit lending scheme launched in Ireland

28th July 2016 Consumer Collections |

Irish Social Protection Minister Leo Varadkar has announced a new scheme to allow credit unions provide small affordable loans. A pilot scheme in 30 credit unions saw 1,300 people accessing the loans, the average amount of which was under €500. A further 50 credit unions have already expressed interest in joining the scheme Up to 400,000 people are estimated…

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