Debt purchase, collections, litigation and reconnection firm Perch Group has announced that it has appointed Heather Pollard as Director of Analytics.
Pollard, who has held senior positions at financial service organisations and a large debt purchaser, will be tasked with ensuring that data and analytics are at the heart of all decision making across the Group. This will involve analysing and enriching existing data sources to help better understand customer behaviour and deploy optimal collections strategies. She will also lead on gathering a wealth of Business Intelligence that will bring insight to operational and portfolio performance.
Perch Group’s Chief Commercial Officer Andrew Bartle said “Having worked with Heather for 15 years, I know she is an accomplished data and analytics leader with extensive experience across the credit lifecycle. She has a successful track record of delivering significant financial results and is passionate about building strong teams by investing in people and technology, which is exactly what we’re on a mission to do here at Perch Group. She is a great addition to the senior management team.”