BNPL complaints

BNPL complaints to FOS increase 36%

21st February 2023 Alternative Consumer Lending | #BNPL complaints

Complaints to the Financial Ombudsman Service (FOS) against Buy Now Pay Later (BNPL) firms have jumped 36% over the last three years according to research by Creditspring. The research found that 220 complaints were made against BNPL firms during 2022, compared to 208 in the previous year and 162 in 2020. Creditspring says that the…

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BNPL complaints

BNPL complaints to FOS increase 36%

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