business energy overcharging

Opus Energy to pay £7m for overcharging business customers

Opus Energy has agreed to pay more than £7 million in refunds, redress and goodwill payments after identifying it overcharged almost 88,000 non-domestic customers between 2003-2023. The non-domestic supplier had two faults in its billing system, meaning customers were temporarily on the wrong tariff or their billing periods were incorrectly duplicated.  The faults were initially…