business utilities

Water regulator publishes decision on business retail price caps

19th December 2022 Business Utilities | #business utilities

Water regulator, Ofwat has published its final decision on changes to retail price caps. The price caps apply to smaller business customers (consuming less than 0.5Ml per year) who have not engaged in the market, for example, by switching retailers. On average, across all regions in England, Ofwat’s decision will lead to final bills for…

Accurate billing key to restoring business customer satisfaction

11th February 2022 Business Utilities | #business utilities

Tackling business customers’ concerns over the accuracy of their water bills should be a priority for the retail water market, if it is to reverse falling levels of satisfaction according to the Consumer Council for Water (CCWater). CCW says marked improvements in billing are still needed after its joint business customer insight survey with Ofwat revealed…

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business utilities

Water regulator publishes decision on business retail price caps

Accurate billing key to restoring business customer satisfaction

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