business water complaints

Business customers forced to escalate more complaints about water retailers

22nd July 2026 Business Utilities | #business water complaints

Complaints escalated to the Consumer Council for Water (CCW) by business customers surged by almost a third, according to the watchdog’s annual Business Customer Complaints report. The 30% increase meant complaints to CCW from business customers about their water retailer rose from 1,966 to 2,562 in 2025/26 – reversing the positive progress seen in the previous year, when…

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business water complaints

Business customers forced to escalate more complaints about water retailers

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