Two-thirds of complaints to water companies involve concerns over bills

21st October 2021 Arrears and Recoveries | #water bills

New research from the Consumer Council for Water (CCW) has found that two-thirds of complaints to water companies involve concerns over bills. CCW says that households have a right to expect clear and accurate water bills and be treated with empathy by water companies if they slip into debt. Bill concerns dominated two-thirds of the…

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