Credit, Collections & Insolvency News
New research by SunLife has found that seven in ten over 50s are struggling with their water bills. The average water bill is set to rise by an average of between £79 and £224 with 71% are already spending more on their household bills than they were a year ago, while 61% are spending more…
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The Consumer Council for Water (CCW) is urging households to steal a march on April’s wave of bill rises through simple actions, which could help shave hundreds of pounds off water and energy costs. The consumer body is concerned many of the most vulnerable households will struggle to cope with next month’s ‘perfect storm’ of…
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CCW says millions of households now face an anxious wait to see whether they could face even steeper water bill rises after six companies choose to contest Ofwat’s price caps for the next five years. Northumbrian Water, Anglian Water, Wessex Water, Southern Water, Thames Water and South East Water have all asked for their final determinations…
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The average annual water bill in England and Wales will rise by 26% or £123 in the next financial year according figures analysed by Water UK. Water companies have committed extra money for investment in infrastructure, such as reservoirs, and more help for struggling customers. To fund these new levels of affordability support and investment,…
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Improving water bill reductions for single people living with medical conditions which rely on higher levels of water use is among a raft of sweeping changes to the WaterSure support scheme, being proposed by the Consumer Council for Water (CCW). The consumer watchdog CCW has submitted six main recommendations to the UK and Welsh governments, aimed at…
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Ofwat has announced that water bills are set to rise by an average of £31 per year (36%) over the next five years from April. The water regulator has said the increase was enough for water companies in England and Wales to pay for upgrades and reduce sewage discharges. The increase is higher than the…
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Two in five households across England and Wales say they will find it difficult to afford the increases to water bills being proposed by the regulator Ofwat. The Consumer Council for Water (CCW) has published the findings of an in-depth study of 9,500 households. It gauged billpayers’ views on the regulator’s draft decisions to allow water companies to…
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38% of older people (65+) living on a low household income (under £15k per year) in England and 29% in Wales are either finding it a constant struggle – or a struggle from time to time – to keep up with their water bills, according to new research by Independent Age. The charity has teamed…
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Water regulator Ofwat has announce that water bills in England and Wales are set to rise by an average £94 over the next five years. The average bill increase for water and wastewater companies will be £19 a year over five years (£94 in total), excluding inflation. Companies’ business plans proposed increases averaging £144 over…
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Ofwat has announced that water companies face fines for poor customer service, which could see the regulator impose fines of up to 10% of the company’s turnover. Ofwat expects all water companies to be focused on delivering a high level of customer service – from resolving complaints to making sure customers are informed and supported…
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Average water bills are set to rise by 6% in April to around £473 annually for combined services according to suppliers’ trade body Water UK. Water UK said, was below inflation and represents a real-term reduction since 2019, however, consumer body CCW urged the sector to go further in support of households struggling to pay.…
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Millions of eligible householders are not receiving financial support that is available through their water company due to low awareness, according to the Consumer Council for Water (CCW). The water watchdog has urged low-income households are not to miss out on financial support from their water company to help absorb the impact of looming energy…
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The annual bill for an average household in England and Wales will hit £448, industry body Water UK has said. The 7.5% increase means customers will mean that bills will rise by an average of £31 to £448 a year. It has also been announced that support for low-income households will also be increased to…
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