Credit, Collections & Insolvency News
The Consumer Council for Water (CCW) says allowing five water companies to increase their customers’ bills even further will heap more pressure on households already struggling to absorb recent price hikes. CCW has responded to the final determinations of the Competition and Markets Authority which has ruled on the appeals made by five water companies – Anglian Water,…
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The Government has announced that hundreds of thousands of households will benefit from lower water bills after the Government announced a major reform of WaterSure. Low-income households that use high amounts of water can qualify to have their bills capped. They must have a water meter and either a specific medical condition or three or…
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New data from Water UK has indicated that water bills in household water bills in England and Wales will rise by an average of 5.4% – around £33 a year, or approximately £2.70 per month – from April, reflecting significant investment in upgrading water infrastructure. The rise is two percentage points above December’s official inflation…
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As people across the country battle an unrelenting living standards crisis, Citizens Advice has revealed reforming bill support across essential markets, including energy and water, could save eligible households a staggering £950 a year. That’s the equivalent of £79 a month, which amounts to an income boost of almost 6% for low-income households. Citizens Advice’s…
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Around 2 million struggling households are receiving lower water bills through water companies’ social tariff schemes to combat rising prices, according to new figures from The Consumer Council for Water (CCW). The report shows that England and Wales provided help to more than 1.96 million customers through social tariff schemes in 2024-25 – a rise…
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Millions of households will have to pay higher water bills than previously announced, after five water companies appealed to the Competition and Markets Authority (CMA) regarding Ofwat’s price determinations. Five companies – Anglian Water, Northumbrian Water, South East Water, Southern Water, and Wessex Water – argued that Ofwat’s decision left them unable to meet the…
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New research by SunLife has found that seven in ten over 50s are struggling with their water bills. The average water bill is set to rise by an average of between £79 and £224 with 71% are already spending more on their household bills than they were a year ago, while 61% are spending more…
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The Consumer Council for Water (CCW) is urging households to steal a march on April’s wave of bill rises through simple actions, which could help shave hundreds of pounds off water and energy costs. The consumer body is concerned many of the most vulnerable households will struggle to cope with next month’s ‘perfect storm’ of…
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CCW says millions of households now face an anxious wait to see whether they could face even steeper water bill rises after six companies choose to contest Ofwat’s price caps for the next five years. Northumbrian Water, Anglian Water, Wessex Water, Southern Water, Thames Water and South East Water have all asked for their final determinations…
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The average annual water bill in England and Wales will rise by 26% or £123 in the next financial year according figures analysed by Water UK. Water companies have committed extra money for investment in infrastructure, such as reservoirs, and more help for struggling customers. To fund these new levels of affordability support and investment,…
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Improving water bill reductions for single people living with medical conditions which rely on higher levels of water use is among a raft of sweeping changes to the WaterSure support scheme, being proposed by the Consumer Council for Water (CCW). The consumer watchdog CCW has submitted six main recommendations to the UK and Welsh governments, aimed at…
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Ofwat has announced that water bills are set to rise by an average of £31 per year (36%) over the next five years from April. The water regulator has said the increase was enough for water companies in England and Wales to pay for upgrades and reduce sewage discharges. The increase is higher than the…
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Two in five households across England and Wales say they will find it difficult to afford the increases to water bills being proposed by the regulator Ofwat. The Consumer Council for Water (CCW) has published the findings of an in-depth study of 9,500 households. It gauged billpayers’ views on the regulator’s draft decisions to allow water companies to…
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