Ofwat says water companies must pay £158m to customers

Water companies in England and Wales have been told to pay £158 million  penalty to customers as a result of poor performance. The regulator, Ofwat, announced the penalties as part of its annual review of companies’ performance. Performance penalties have totalled more than £430m since 2020. Ofwat’s annual Water Company Performance Report which shows disappointing…

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Ofwat says water companies must deliver a step change in performance

Water companies will submit to Ofwat their plans for the next price review period from 2025-2030. The plans will be subject to scrutiny and challenge by Ofwat before final decisions are made in December 2024. Ofwat has told companies that they must be ambitious in their plans to reduce pollution, while delivering value for money for…

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