Marston Holdings announces acquisition

10th January 2017 Consumer Collections |

Marston Holdings (Marston) has announced that it has acquired NSL. NSL provides a range of outsourced services to local government, central government and business, including: issuing and processing of road traffic Penalty Charge Notices on behalf of local authorities; UK-wide vehicle excise duty enforcement on behalf of the Driver and Vehicle Licensing Agency; administration of…

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SFHA concerned about messaging from DWP

10th January 2017 Consumer Collections |

The Scottish Federation of Housing Associations (SFHA) has raised concerns about the inconsistent messaging from the Department for Work and Pensions (DWP) following their claim the LHA cap – dubbed the Bedroom Tax 2 – will not apply to existing tenants. The DWP statement in a Scottish Herald article on 3rd January claimed the ‘cap’ on social…

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Household disposable income and inequality report

10th January 2017 Consumer Collections |

Latest statistics from the ONS indicate that median UK household disposable income was £26,300 in 2015/16, £600 higher than the previous year and £1,000 higher than its pre-downturn peak (£25,400) in 2007/08 in the year ending March 2016. Median disposable income for the poorest fifth of households rose £700 (5.1%) in 2015/16 to £13,600. In…

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Attempt to jail Scottish debtor fails

10th January 2017 Industry opinion |

Just in case you are wondering it appears that attempts to jail Scottish debtors over non payment of instalments are alive and well.  To be honest I thought that such an approach passed away along with ‘Dickens’.  It appears I’m wrong!  For my misinterpretation of the law I apologise.  For the judicial outcome which clearly…

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UK SMEs urged to search for better savings interest deals

10th January 2017 Commercial Credit Management |

New research  from Cambridge & Counties Bank reveals that around a third (30%) of business deposit accounts are paying 0.1% Gross/AER or less on balances of £25,000, highlighting the real opportunity for UK businesses to shop around. The  bank reveals that in the current low yield environment there are now only seventeen providers offering businesses an…

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EFCIS appoints Director of Sales

10th January 2017 Commercial Credit Management |

EFCIS has announced the appointment of  Marc Trathern as it’s new Director of Sales. With 15 years of sales experience working for large corporate entities within various sectors, Trathenr has gained a wealth of knowledge during this time and developed a proven track record of over achievement. Tracthen said “I am very excited and grateful for…

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Aldermore appoints Head of Enterprise Risk

10th January 2017 Consumer Collections |

Aldermore has announced the appointment of Petrina Oliver as the Head of Enterprise Risk. Oliver, has over 20 years of banking experience, including 13 years in financial services risk management. She joins Aldermore from Royal Bank of Scotland where she has worked since 2010, most recently as Head of Prudential Regulation & Frameworks, Risk Analytics…

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Cashfloat extends contract with Callcredit

10th January 2017 Consumer Collections |

Callcredit Information Group today announces it has extended its partnership contract to provide credit risk, affordability and fraud prevention solutions to specialist lender Cashfloat.  As part of the extended partnership Cashfloat will be trialling a number of additional fraud solutions focused on digital channels such as email, phone and device identification. Callcredit has worked with Cashfloat,…

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ARC Europe and Interactive Intelligence announce partnership

10th January 2017 Consumer Collections |

Debt Collection Agency (DCA) ARC (Europe) has announced that it is to become the first DCA in the UK to install the PureCloud Engage dialler and customer services technology. The technology to manages voice, email and web chat interactions to support thousands of inbound and outbound communication. The Cloud-based system, developed by the Interactive Intelligence Group (part…

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Bacs Payments broke records in 2016

10th January 2017 Commercial Credit Management |

Almost six and a quarter billion payments worth a total of £4.8 trillion were processed by Bacs Payment Schemes Limited (Bacs) in yet another record breaking year for the company behind Direct Debit in the UK. At the end of September 2016, a huge 109.3 million Direct Debits and Bacs Direct Credits passed through the…

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Most consumers don’t understand their credit card

10th January 2017 Consumer Collections |

Millions of credit card holders face a New Year financial hangover because they aren’t clued up about their credit card, new insight from MoneySuperMarket, The research found two thirds (64 per cent) of credit card holders don’t keep a close eye on how much they spend on credit and only check their statement at least once…

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Debt charities welcome review of GP charges for debt evidence form

10th January 2017 Consumer Collections |

The Money Advice Trust has welcomed an expected commitment from the Prime Minister to review GP charges for the Debt and Mental Health Evidence Form.  The form enables people with mental health and debt problems to access additional support from their creditors, such as freezing interest payments and other forbearance measures. The announcement of a government…

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