Credit, Collections & Insolvency News
While many headlines have heralded 2021 yielding significant pay growth for the UK, the reality is much more muted, according to the September 2021 Money Statistics, produced by The Money Charity. As the year has progressed and the UK has emerged from its lockdown restrictions, the search for positivity and hope for the UK’s finances…
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Ofwat has published the results of its customer satisfaction and experience for water and wastewater companies in England and Wales over the last year. The top performers when it comes to customer satisfaction are Portsmouth Water, followed by Wessex Water, Northumbrian Water, with Dŵr Cymru coming in at fourth place. Thames Water are bottom of…
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When designing or implementing technology in the race to maintain a competitive edge, many lenders fall into the same cycle of enhancing what every other lender is doing to fit their own processes. The real opportunity for a lender to embrace technology for that competitive edge, is to focus on the customer experience and benefit. …
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Research by Buy Now Pay Later (BNPL) platform Butter, has found that the majority of UK consumers would like to see the option to spread the cost of purchase become more widely available. BNPL enables consumers to buy products while deferring the payment for a later date, often repayable in monthly instalments. In Butter’s case,…
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The Government will today (Wednesday 6th October) withdraw £20 a week in support from Universal Credit claimants in a move that debt charity, StepChange says will have devastating consequences for its clients. Before today’s cut, among StepChange clients who rely on Universal Credit, the majority (59%) had more income than outgoings each month. Now, just…
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A new business service supporting companies looking to improve sustainable cash generation from the Order to Cash process has launched. POP OTC is a UK-based SaaS business, has launchedPOP Collect a solution that includes detailed, automated reporting across credit risk, invoicing, payment terms, disputes, collections, customer performance, and many other areas of business intelligence, with…
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Research by estate and lettings agent, Barrows and Forrester, has revealed that rental demand has continued to climb across the vast majority of major UK cities during Q3, as a slow but steady return to the workplace, amongst other things, spurs a greater demand for rental homes within major urban areas. The Barrows and Forrester…
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Finance providers are now able to use LendingMetrics’ Auto Decision Platform to call Credit Kudos data for use with assisted decisioning. Providers can now utilise ADP to use the data available to them from Credit Kudos’ suite of products appropriately in their decisioning, such as Open Banking data which includes credit scoring, effectively using financial…
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