2023 Credit & Collections Technology Think Tank review

Credit Connect hosted its third in-person Credit & Collections Technology Think Tank in mid-November in Manchester which saw credit and collections strategies and the impact of the cost of living discussed by sixteen professionals from a variety of industry sectors at the Midland Hotel in Manchester. The themes of cost of living impacting customer engagement,…

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Business confidence climbs

Research by Lloyds Bank shows that business confidence has climbed back to levels not seen since before Russia’s invasion of Ukraine and the subsequent energy crisis.  The rise in business confidence is significantly above the long-term average of 28%, and has been driven by increased trading prospects for the year ahead, greater optimism in the…

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Small businesses struggle to spot scams

Criminals stole £42.6 million from businesses through authorised push payment (APP) fraud in the first six months of 2023 according to new data from UK Finance . The research found that nearly one in five small business oweners (17%) participants could not always spot a scam. The data comes from results of the quiz, designed…

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One in four likely to use Buy Now Pay Later to pay for Christmas

New research by Citizens Advice finds more than one in four adults (28% – the equivalent of 15.1 million people) say they’re likely to use Buy Now Pay Later (BNPL) to help with festive spending. This rises to 56% of parents with primary school-aged children. The findings come as the charity reveals those unable to…

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Households facing difficulties with credit

1st December 2023 Arrears and Recoveries |

New research by abrdn Financial Fairness Trust has found that 65% of UK households (18.4 million) have consumer debt and there are signs that credit stress may be worsening, with two-in-ten (16%) owing money due to missing at least one repayment on a credit commitment, up from 11% in May 2023. Over four-in-ten households (12.5…

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Inquesta appoints Business Development Manager

1st December 2023 Appointments |

Insolvency and corporate recovery practice Inquesta has announced it has appointed Peter Connor as a Business Development Manager. Connor who has over 25 years’ experience in the field, has previously worked in similar roles at firms including Begbies Traynor and Leonard Curtis. His arrival at Inquesta follows the recent appointments of Jeffrey Cheung and Alex Kay…

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Lenvi makes two Sales Director appointments

1st December 2023 Appointments |

Risk management and commercial lending software specialist Lenvi has announced that is has appointed Ahmed Amin as Sales Director for Lenvi Riskfactor. Ahmin brings over 20 years’ experience in the receivables finance and working capital industry. In his role, Ahmin will support Lenvi’s growth within the global commercial financial market, supporting Lenvi in entering new…

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Directors’ confidence remains low

1st December 2023 Commercial Credit Management |

The Institute of Directors’ latest Economic Confidence Index, which measures business leader optimism in prospects for the UK economy, rose only slightly last month – from a negative reading of -25 in October to -21 in November. Since plummeting in June, business confidence has been gradually ticking upwards over the last five months. However, the…

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Finance sector struggling to make use of data

1st December 2023 Commercial Credit Management | #data

A new study has found that third (33%) of leaders in finance sector organisations find it difficult to get the most out of the data they hold, despite it being essential to planning and risk assessment according to Dun & Bradstreet. The report which surveyed 437 leaders from organisations in the finance sector across 18…

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Bank of mum and dad has gifted £35bn to get family on the housing ladder

1st December 2023 Alternative Consumer Lending |

The bank of mum and dad has gifted more than £35bn to help their children and grandchildren get on the housing ladder according to the latest research from over 50s specialists SunLife. The report has revealed that almost 6 million (23%) of people over 50 have given ‘significant cash gifts’ to family over the past…

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The MetaVerse is dead, long live the Metaverse: Credit & Collections Technology Think Tank view from the Chair

1st December 2023 Industry opinion |

It feels like we have all been waiting and predicting a rise in arrears levels over the last five years.  In some ways, it is our job to explain how the ‘sky is falling in’ so we can at least try to do something about it before it does. We often come across being seen…

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Barratt Smith and Brown moves to new location

1st December 2023 Commercial Credit Management |

Barratt Smith Brown have announced the relocation of their Leicester business to a new office space in the centre of Leicester.   The new Barratt Smith and Brown head office will be based at 56 The Crescent, King Street, Leicester LE1 6RP. This new location is just short walk from Leicester train station and the amenities of central…

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