Mortgage arrears remain low

Latest data from UK Finance has shown that the overall proportion of mortgages in arrears remains low, at 0.91 per cent of homeowner mortgages and 0.47 per cent of BTL mortgages. In the first quarter of 2026, there were 79,110 homeowner mortgages in arrears of 2.5 per cent or more of the outstanding balance. This…

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GDP grows by 0.6% – industry reaction

The UK economy grew by 0.6 per cent in the first quarter of the year, the fastest rate of growth in a year, according to the Office for National Statistics (ONS). Growth was driven primarily by the services sector, which rose 0.8 per cent over the period. The ONS data also reported that GDP grew…

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Water companies trust hits a new low as worries over bills deepen

Water companies are failing to win back customers’ trust amid deepening concerns over the fairness and affordability of water bills, a new report has revealed. Trust in water companies across England and Wales has reached a new low, according to the Consumer Council for Water’s (CCW) annual Water Matters report, which has been tracking household…

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Households cut back on spending

Households reduced spending in April, marking the first annual decline in card spending since late 2024. Barclays reported a 0.1% fall overall, with travel spending dropping 5.7% as consumers became increasingly cautious. Fuel spending rose sharply due to higher oil prices and concerns linked to Middle East tensions. The data showed that consumer card spending…

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Nine in ten social media posts offering low quality financial guidance

Financial guidance shared by ‘finfluencers’ on popular social media platforms is generally low quality, despite being widely used by UK adults, according to new research released by Queen Mary University of London, supported by Aberdeen Group Charitable Trust. The research analysed nearly 2,500 finfluencers on Instagram, TikTok and YouTube, alongside a survey of more than…

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Consumer finance new business grew by 9% in March

New figures released by the Finance & Leasing Association (FLA) show that consumer finance new business grew by 9% in March 2026 compared with the same month in 2025.  In Q1 2026, new business in this market was 6% higher than in Q1 2025. The credit card and personal loans sectors together reported new business…

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UK Finance publishes nine-point economic growth plan

11th May 2026 Consumer Lending | #featured

UK Finance has published Plan for Growth: From Strategy to Delivery, a new report outlining a practical roadmap for how the financial services sector can help deliver the government’s economic growth ambitions. The Government’s strategies to grow the economy – spanning industrial renewal, infrastructure, housing, SMEs, trade and financial inclusion – all depend on a…

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2026 Credit & Collections Industry Awards shortlist announced

Credit Connect has announced the shortlist of companies and partnerships for this year’s third annual Credit & Collections Industry Awards. The finalists for this year’s awards consist of 108  entrants (whittled down from nearly 115 entries) from nearly 80 companies within the shortlist. There are over 20 partnership entries in the running to win across…

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Credit & Collections Technology Awards publishes 2025 review

19th December 2025 Consumer Collections | #featured

Credit Connect has published its annual Credit & Collections Technology Awards review. The awards review highlights the unique transparency of the Credit & Collections Technology Awards, with data graphs showcasing the results, accompanied by judges’ comments. The award’s rigorous and transparent process enables each company that enters the awards an opportunity to receive a bespoke…

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2025 Credit & Collections Technology Company Power List announced

Credit Connect has announced its annual Credit & Collections Technology company Power List for 2025. The seventh edition of the Power List is a round-up of the most prominent innovative companies within credit and collections technology. Each year, Credit Connect identifies the Top 20 ‘Premier’ innovator companies, highlighting the achievements and successes of the top-performing…

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2026 Credit & Collections Industry Awards open for entries

The 2026 Credit & Collections Industry Awards have opened for entries into next year’s awards. The awards programme was launched in 2024, recognising excellence within credit and collections by highlighting achievements through its tangible and transparent awards judging scheme. The awards also acknowledge key industry innovations and initiatives in credit, lending and collections. The Credit…

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Credit & Collections Technology Awards announces 2025 shortlist

11th September 2025 Consumer Collections | #featured

Credit Connect is pleased to announce the companies, individuals, partnerships, teams and initiatives that have been shortlisted in this year’s eighth Credit & Collections Technology Awards 2025. The Credit & Collections Technology Awards are the UK’s celebration of technology innovators in credit and collections. The technology-focused award scheme seeks to champion innovation and best customer…

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2025 Credit & Collections Industry Awards Review published

Credit Connect has published the annual 2025 Credit & Collections Industry Awards Review. The annual review highlights why the judges decided the winners at this year’s Industry Awards, which were announced in May in York. The review provides background and context for the awards results, recognising companies for the progression of industry standards and excellence.…

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