Equita and Ross & Roberts awarded customer satisfaction accreditation

Equita & Ross & Roberts have both been awarded with the accreditation ISO 10002 for their quality Customer Satisfaction Management Systems and are the first enforcement agents to be granted this accreditation by certification body, QMS international.

Neil Smith, Managing Director of Equita & Ross & Roberts, said: “I am delighted to have achieved this accreditation and that our enhanced customer satisfaction management procedures have proven to be efficient, effective and transparent.”