Credit, Collections & Insolvency News
Snap Finance has announced that it has made three senior appointments to its business development team. Dave Fletcher joins as Head of Business Development from HSBC, where he spent almost three years as Head of Retail Merchant Relationships covering UK point-of-sale (POS) credit. He brings more than 20 years’ experience in the consumer finance sector,…
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Consumer debt recovery fintech, InDebted has announced the appointment of Rob Young as its UK Managing Director. Young will lead InDebted’s UK operations, he brings over two decades of leadership experience across fintech, credit, and technology-led financial services, including senior roles at Wonga and OnDeck, where he led international expansion across the UK, Canada, and…
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The Credit Services Association (CSA), the UK’s recognised trade body for the debt collection and debt purchase industry, has announced the appointment of four board directors following its 124th Annual General Meeting (AGM). There were two new appointments, including Samantha Reed, Risk and Compliance Director at Intrum, who brings extensive experience in governance, regulatory engagement…
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The Money Advice Liaison Group (MALG) has announced that it has appointed Peg Alexander as its next CEO. She will take up the position in March 2026, succeeding long‑standing CEO Bob Winnington, who retires at the end of that month after a decade leading the organisation. Alexander brings more than 30 years’ experience across broadcasting,…
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PayPlan has announced that it has strengthened its leadership team with the appointment of a new Chairman and three senior industry executives, signalling bold growth ambitions to transform the way customers and partners experience debt advice. The company has received strategic investment from Palladian Investment Partners, which will be used to accelerate the rollout of enhanced digital debt advice services, delivering faster,…
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Debt management and financial services company, Lantern Group has announced it has made three strategic senior appointments. The company has announced Charlotte Symonds as Chief Operating Officer, Charmaine Bonnaire as Director of Partnerships, and Scott Forster as Head of Brand and Communications. Joining Lantern’s C-suite as Chief Operating Officer, Symonds brings two decades of experience…
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Debt management firm Lantern has announced that it has appointed Charlotte Symonds as its new Chief Operating Officer (COO). Symonds joined the company in December, bringing with her twenty years of experience in the financial services sector. She boasts an impressive two-decade career, including a senior role at Nottingham Building Society and a 17-year stint…
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Debt resolution specialist, DCBL, has appointed Jamie Gibson as its new Managing Director. Gibson joins DCBL from Water Plus, where he played a key role in the creation and operational build of the commercial water retail business serving over 350,000 customers. He rose to the role of Managing Director for corporate customers, focusing on operational efficiency,…
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Debt advice charity, the Money Advice Trust, has announced it has appointed two new Trustees to its board. Tom Reddy and Penny Clarke join the board of the charity bringing significant experience from the financial services and telecoms sectors. Reddy brings a wealth of experience from the banking sector, and will chair the charity’s Finance,…
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Data On Demand has announced it has appointed Denise Crossley to its board. Crossley is the former Group Chief Executive Officer and current Non-Executive Director (NED) of Lantern Group and served for more than 12 years as a Non-Executive Director of the Credit Services Association (CSA). She brings extensive experience in debt recovery, operational governance…
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DCB Legal has announced that it has appointed Eddie Harrison as its new Managing Director (MD) to lead the business into a new era of expansion. Harrison brings more than 20 years of experience across debt recovery, litigation, and financial services. Harrison most recently oversaw the build of debt collection processes for Revolut UK, managing the…
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The Civil Court Users Association (CCUA has announced that it has appointed Neil Jinks as its new Chair following an election. Jinks succeeds Rob Thompson who concludes a distinguished five-year tenure as Chair and a long-standing commitment to the CCUA through various committee roles. Lisa Keating of Davisa Solutions has been elected to replace Jinks…
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Ofwat has announced the appointments of Chris Walters as its new interim Chief Executive and Helen Campbell as the new interim Executive Director, Delivery. Walters was previously the Senior Director for the Price Review, and Campbell was previously Senior Director for Sector Performance at Ofwat. In his role as interim Chief Executive, Walters will provide…
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