Lindorff/Intrum Justitia look to expand business into Italy

18th September 2017 Consumer Collections |

Lindorff/Intrum Justitia would be interested in buying an Italian bank’s debt collection business to expand in the country, the head of the Scandinavian group’s Italian unit said. Antonella Pagano Lindorff/Intrum Justitia’s Managing Director for Italy, said “We would like to be among the top three players in the Italian market in three-to-five years’ time. Buying…

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Qualco UK accredited for Environmental Management System

15th September 2017 Consumer Collections |

Qualco UK has been awarded ISO 14001 certification by The British Assessment Bureau.  The internationally recognised standard is awarded to organisations that have an effective Environmental Management System (EMS) in place, demonstrating a business-wide commitment to reducing the environmental impact of its activities, products and services through effective recycling, safe waste disposal, pollution prevention and…

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Financial Capability Week date announced

15th September 2017 Consumer Collections |

The  Money Advice Service (MAS) has announced the date of this year’s Financial Capability Week 2017.  The Week will take place on 13th – 19th November and aims to celebrate, showcase and amplify the work underway to improve financial capability and wellbeing through a series of events on why it matters and how to improve…

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Half of families on Universal Credit receive help with housing costs

14th September 2017 Consumer Collections |

New figures released by the Department for Work and Pensions (DWP) show over half of families on Universal Credit receive help with their housing costs, Citizens Advice says that problems with the new benefit – such as the long wait for payment – mean thousands could be at risk of falling behind on their rent.…

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Risk of Benefit deductions pushing people into debt

14th September 2017 Consumer Collections |

The use of direct deductions from people’s benefits, by utility companies, housing providers, councils and others, to cover arrears payments is making it more difficult for families to pay for essentials and is forcing many to use credit to keep on top of bills. This is according to new research released today by StepChange Debt…

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AIB recovers £80 million to creditors

13th September 2017 Consumer Collections |

Statutory debt relief and debt management products overseen by Accountant in Bankruptcy (AiB) have returned £80 million to creditors in the past year, according to the Annual Report and Accounts published by the Agency today (13 September 2017). A record 1,603 debt payment programmes under the Scottish Government’s pioneering Debt Arrangement Scheme were also completed in…

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MAS launches debt advice behavioural science guide

13th September 2017 Consumer Collections |

The Money Advice Service (MAS has launched a free new resource ‘How to use behavioural science to increase the uptake of debt advice’. The guide has been designed to assist debt advisers across the UK, to encourage over-indebted people to engage with their services. Money Advice Service worked with Ogilvy Change, a specialist behavioural interventions…

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Household financial help from water companies has almost doubled

13th September 2017 Consumer Collections |

The number of low-income households in England and Wales receiving financial help from their water company has almost doubled to more than 400,000 in the past year, according to the Consumer Council for Water (CCWater). The water watchdog has welcomed the rise in support for cash-strapped customers but warned that it remains a drop in…

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Quarter of consumers willing to switch to online-only bank

13th September 2017 Consumer Collections |

Women are more likely than men to switch to an online-only bank, but both genders support new payments innovation, figures released by international law firm Paul Hastings show. The survey of over 2,000 consumers in the UK, part of a study into the future of alternative payment methods, shows that 24% of men and 30%…

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Arum announces record year of growth

13th September 2017 Consumer Collections |

Boutique consulting business, Arum has announced record turnover to year end June 2017. Turnover is£4.47m up by 22% on the previous year with operating profit at 7%. Customer feedback is also strong with Arum seeing its Net Promoter Score move up to 66, regarded as an outstanding level for a professional services firm. Arum’s third consecutive…

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Remortgaging shows growth in July

12th September 2017 Consumer Collections |

UK Finance has released the latest remortgaging date which shows that lending for house purchases in July was lower than in the preceding month but higher than a year earlier. Highlights from the statistics show: First-time buyers borrowed £5 billion, 15% lower than in June but 14% higher than in July 2016.  They took out…

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Quarter of a million families enter debt after frequent home moves

12th September 2017 Consumer Collections |

250,000 private renting families in England are becoming burdened with serious debt because they have to move house so frequently, according to Shelter. New research from the housing charity says private renting is so unstable, short and expensive that families are being forced to move too frequently. One in four (255,944) renting families are taking…

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Universal Credit expansion is ‘a disaster waiting to happen’

11th September 2017 Consumer Collections |

Citizens Advice is warning that the expansion of Universal Credit is ‘a disaster waiting to happen’, as as new findings show it is pushing people further into debt. The charity says that the government’s plans to accelerate roll-out of the benefit from five to 50 areas a month from October could have catastrophic consequences, as…

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