Arrears and Recoveries

Money Advice launches Vulnerability Guide advising agencies on treating clients in vulnerable situations fairly.

The number of complaints made against debt collectors have fallen over the last 12 months

According to the latest figures from the Financial Ombudsman Service (FOS).

Poor Service results in Protest Debt

Research by Echo Managed Services suggests that consumers are purposely withholding payments as a result of poor customer service or billing issues. Full details of the report can be found here.

FCA approved companies announced so far

Here is a list of credit industry companies approved by the Financial Conduct Authority (FCA) announced so far: Agilsys Burlington London House Wrights Recoveries Myjar Debt Managers Allied Credit Management Akinka CCS collect Spratt Endicott CRS Luna Finance Cash on Go/Peachy.co.uk BW legal Trusted Quid Ferrantum Drydens Fairfax Hilton Baird Uncle Buck Cabot Credit Management Face…

Businesses Planning Payments is vital to avoid missing important payment commitments on Bank Holidays

Businesses Planning Payments is vital  to avoid missing important payment commitments on Bank Holidays, says Bacs Payment Schemes Limited Business owners and finance teams must make sure important payments to staff, customers, and suppliers are submitted early.

Lowell GFKL Group to acquire IS Inkasso Service (Austria)

Arrow Global to acquire InVesting BV (InVesting)

Arrow Global to acquire InVesting BV (InVesting), a debt purchaser and collections firm based in Belgium and the Netherlands, for £78.5 million (€100million)

Callcredit Information Group acquires Numero

Callcredit Information Group acquires Numero in multi-million pound deal to accelerate the execution of its product development and software analytics strategy

Gowlings and Wragge Lawrence have merged to form Gowling WLG

Sanclare (UK) have acquired The Sigma Financial Group

Moriarty Law acquire the assets of HL Legal

Lowell Group and GFKL (Germany) merge

TBI Financial Services acquire Go Debt