Arrears and Recoveries

Councils too quick to send in bailiffs, says Citizens Advice

Freedom Finance new appointments

Freedom Finance appoints Michael Davidson and Neil Farrar-Smith to their management team.  Davidson joins as Business Development Director. Farrar-Smith has been appointed as Director of Business Finance. Earlier this year Brian Brodie joined Freedom Finance as the Group’s Chief Executive.

One in ten homeowners aged over 55 still have interest-only mortgages

Research from over-60s property experts Homewise suggests that up to one in ten over-55s homeowners across the UK are still paying interest-only mortgages therefore facing the prospect of clearing their debt when the deal runs out. 

1.3 million people helped by the Money Advice Trust in 2015

  The Money Advice Trust t helped 1.3 million people to tackle their debts and manage their money last year.

Court Enforcement Services acquires Elliott Davies

Hoist acquires Spanish portfolio

Portfolio comprises of non-performing banking claims originated by four regional banks.

Hat trick for 1st Credit as it achieves top customer rating

Investor in Customers (IIC) awards 1st Credit a three star rating for ‘exceptional’ customer service for the third consecutive year.

4% fall in Serious tenant arrears as jobs boom

Fewer tenants are falling into serious rent arrears thanks to the improving employment market, according to letting agents Your Move and Reeds Rains.

Financial Conduct Authority (FCA) admits it now takes half a year to get authorised

Average processing times for authorising have been increasing over the past year and (as of the end of March) sat at nearly 25 weeks.

Target Group creates hundreds of jobs with growth

High-profile contract wins creates 250 jobs

Money Advice launches Vulnerability Guide advising agencies on treating clients in vulnerable situations fairly.

The number of complaints made against debt collectors have fallen over the last 12 months

According to the latest figures from the Financial Ombudsman Service (FOS).

Poor Service results in Protest Debt

Research by Echo Managed Services suggests that consumers are purposely withholding payments as a result of poor customer service or billing issues. Full details of the report can be found here.