Rachel Duffey, CEO of PayPlan said “Today’s news confirms our status as a recognised leader in the debt advice field. The staff have worked very hard in creating a culture where the client always comes first and the FCA authorisation is a great recognition of everyone’s efforts. As a business, it’s important that we continually look to develop and improve where possible,” added Rachel. By doing this, we’re able to achieve the best outcomes for all our customers and we consider this FCA authorisation to be an important step along that path.”