Credit, Collections & Insolvency News
Flexys, a provider of technology for supporting customers in arrears or financial difficulty, announces a partnership with The Very Group to enhance the technology used to help those who fall behind on payments, helping them to get back on track with the right support at the right time.
The software will give The Very Group’s teams a real-time, complete view of each customer’s situation, so they can make more informed decisions, respond to individual circumstances and offer suitable, affordable options.
The software is designed with FCA Consumer Duty in mind, helping The Very Group evidence that it delivers good outcomes for customers who find themselves in difficulty.
James Hill, CEO of Flexys, said”Our partnership with The Very Group reflects our commitment to helping financial services providers deliver more effective, personalised customer support through technology. Our software is designed to make it easier to understand individual circumstances, provide appropriate support and give customers greater flexibility in how they manage their finances.”
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