Credit, collections & insolvency news
Monzo has been named the number one bank for customer satisfaction in the Competition and Markets Authority (CMA) league table. The league table, the 13th published over 7 years, shows how personal and business current account holders rated the quality of their experience. These tables were first published following the Competition and Markets Authority’s (CMA)…
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Research by financial technology company FIS has found that half of consumers surveyed said they are ‘obsessed’ with checking their banking apps and balances. FIS says that the research shows the widespread financial anxiety among consumers which has led to a phenomenon known as ‘financial doomscrolling’ – a term describing the excessive monitoring of account…
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A new report by Citigroup has found that over half of banking jobs are at risk of automation. The report found that 54% of banking jobs have a high potential to be automated. The report which analyses the role that artificial intelligence (AI) might play in changing the way both consumers and corporates bank indicated that…
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