Credit, Collections & Insolvency News
Energy regulator Ofgem has announced a 7% reduction of the energy price cap for the period covering July to September 2025. A recent fall in wholesale prices is the main driver of the overall reduction, accounting for around 90% of the fall. The remainder is primarily due to changes to the operating cost allowances energy…
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Ten energy suppliers will pay £7 million in compensation and refunds after overcharging more than 34,000 customers, following a review by the energy regulator Ofgem Ofgem said the suppliers had agreed to pay more than 34,000 customers compensation and refunds because of erroneously billing them more for standing charges than is allowed under the regulator’s price cap.…
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Good Energy has paid over £150,000 in compensation and redress after failing to provide final bills and refund credit balances to prepayment meter customers. An investigation by the energy regulator, Ofgem, found that 2,284 prepayment meter customer accounts were affected between 2014 and October 2023 due to an error within its billing system. As a…
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New forecasts from Cornwall Insight predict a typical dual fuel consumer’s energy bill will fall to £1,683 from July, this would represent a drop of almost 9% on April’s £1,849 cap, with an average customer paying £166 less. a mix of geopolitical and market developments, including the United States’ decision to introduce tariffs, and the…
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Nine million households need to read their meter by 1st April to avoid the risk of overpaying on their energy bills by a collective £34 million, according to research by Uswitch.com, the comparison and switching service. To avoid the higher price cap, which comes into effect on 1st April, households on standard variable tariffs (SVTs)…
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A new Public Accounts Committee (PAC) report has warned that bill payers remain exposed to another energy crisis while facing ‘worryingly high’ energy debts and some of the highest electricity costs in the world. The public accounts committee (PAC) said that the Government has more to do to convince Parliament of the security of UK…
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Energy UK has warned that urgent action is needed to bring down energy bills in line with Government targets. The Government has set an ambition of reducing energy bills by ‘up to £300’ by 2030. A new report has highlights that reducing reliance on international gas prices is the only long-term solution. Being at the mercy…
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National Energy Action research has found that nearly half of adults (49%) expect to ration energy in coming months as average bills set to rise by over £100. The data follows on from Ofgem’s announcement that the energy cap will rise by 6.4% in April with the average energy bill rising to £1,849 a year…
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Every energy supplier will be required to offer energy tariffs with low or no standing charges so customers can choose to pay these costs as part of the unit rate, under plans published by Ofgem. The regulator has launched a consultation on how proposals to introduce an option under the price cap that will cover…
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Citizens Advice says energy network companies, which provide pipes and cables to people’s homes, have made nearly £4 billion in excess profits over the last four years. During this time, the charity has helped a record nearly 700,000 people in England and Wales struggling to afford their energy bills, and five million currently live in…
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Energy bills are forecasted to rise by 5% from April, adding £85 a year according a latest forecast by consultancy Cornwall Insight. For a typical dual fuel household it is predicted that the April price cap to be £1,823 per annum. This is a rise of £85 and 5% from the current price cap which…
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New research by the Resolution Foundation has highlighted the challenges faced by the 4 million UK households who pay for energy via pre-payment meters (PPMs). High prices and the concentration of energy use in the winter months mean that, on average, households with a PPM will need to spend more than 30 per cent of…
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Energy regulator Ofgem has laid out plans to make firms offer tariffs without standing charges from next winter. The new plans also outline better support for households struggling with debt. The regulator will consult on introducing an option under the price cap to include zero standing charge tariffs alongside existing tariffs, offering consumers the ability to choose…
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